Below are the bizarre directions that UCLA gives to reach its medical records office.
The place is probably the least accessible place on the UCLA campus.
I was lucky to get directions from a nice person who happened to be knowledgeable.
She hadn't worked at UCLA very long, she said. I'm guessing she didn't know that she
wasn't supposed to help patients find the office.
I reached the office through a break in the wall on Le Conte Avenue. I took an elevator
up from the outside of the building labeled Jules Stein Eye Institute. The button was
broken, so I had to wait for someone to come OUT of the elevator before I could get on.
The office is far into the deepest reaches of the building. I had to ask directions
repeatedly.
Here are the UCLA directions:
Directions to Medical Records Office
From Ronald Reagan UCLA Medical Center and Medical Plazas:
Ronald Reagan UCLA Medical Center vicinity map
Click map to enlarge
Enter the Semel Institute at 760 Westwood Blvd
Take "H" Elevators to the 1st floor
Follow "Access to Jules Stein and Doris Stein" signs (do NOT exit the building)
On left, take "Elevators to Parking Structure" level B
Left on corridor BH-100; Right on corridor BH-200
Medical Records is located on the left, Room BH-225
From Tiverton House:
Enter at "David Geffen School of Medicine" entrance (at circle driveway)
Make a left on main corridor (corridor 2)
On left, take elevators to B level and exit right
Take left at corridor BH-100 and follow ramp
Left on corridor BH-200
Medical Records is located on the left, Room BH-225
From CHS Visitor Parking Area (Tiverton):
From Tiverton and Le Conte, follow sign for CHS Visitor Parking Area and enter on level
A1
Follow pedestrian walkways to "David Geffen School of Medicine" entrance
Take elevators to level B
Left on corridor BH-100
Right on corridor BH-200
Medical Records is located on the left, Room BH-225
The place is probably the least accessible place on the UCLA campus.
I was lucky to get directions from a nice person who happened to be knowledgeable.
She hadn't worked at UCLA very long, she said. I'm guessing she didn't know that she
wasn't supposed to help patients find the office.
I reached the office through a break in the wall on Le Conte Avenue. I took an elevator
up from the outside of the building labeled Jules Stein Eye Institute. The button was
broken, so I had to wait for someone to come OUT of the elevator before I could get on.
The office is far into the deepest reaches of the building. I had to ask directions
repeatedly.
Here are the UCLA directions:
Directions to Medical Records Office
From Ronald Reagan UCLA Medical Center and Medical Plazas:
Ronald Reagan UCLA Medical Center vicinity map
Click map to enlarge
Enter the Semel Institute at 760 Westwood Blvd
Take "H" Elevators to the 1st floor
Follow "Access to Jules Stein and Doris Stein" signs (do NOT exit the building)
On left, take "Elevators to Parking Structure" level B
Left on corridor BH-100; Right on corridor BH-200
Medical Records is located on the left, Room BH-225
From Tiverton House:
Enter at "David Geffen School of Medicine" entrance (at circle driveway)
Make a left on main corridor (corridor 2)
On left, take elevators to B level and exit right
Take left at corridor BH-100 and follow ramp
Left on corridor BH-200
Medical Records is located on the left, Room BH-225
From CHS Visitor Parking Area (Tiverton):
From Tiverton and Le Conte, follow sign for CHS Visitor Parking Area and enter on level
A1
Follow pedestrian walkways to "David Geffen School of Medicine" entrance
Take elevators to level B
Left on corridor BH-100
Right on corridor BH-200
Medical Records is located on the left, Room BH-225
| ... |
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UCLA Medical Records
Blog posts re UCLA
UCLA
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Records
UCLA CareConnect
UCLA Compliance
Dr. Andrew Saxon, author of
paper on harmlessness of
indoor mold
UCLA Cull case
UCLA Dermatology
UCLA lawyers
UCLA Patient Advocates
UCLA Patrick Harron to be
arraigned in burning death in
chemistry lab
UCSF
UCLA
UCLA Radiology and Medical
Records
UCLA CareConnect
UCLA Compliance
Dr. Andrew Saxon, author of
paper on harmlessness of
indoor mold
UCLA Cull case
UCLA Dermatology
UCLA lawyers
UCLA Patient Advocates
UCLA Patrick Harron to be
arraigned in burning death in
chemistry lab
UCSF
UCLA's medical records department is called
"Health Information Management Services"
Mike Sauk, Chief of IT
Chief Of Applications/
UCLA Health Systems
July 2011 – Present (1 year 4 months)
Los Angeles California
VP/CIO UW Hospital and Clinics
2006 – June 2011 (5 years)
Senior VP/CIO City of Hope National Medical Center
1998 – 2006 (8 years)
UCI Medical Center 1991 – 1999 (8 years)
MSA, Business at Central Michigan University
Ascending the HIMSS Ladder
by Gary Baldwin
Health Data Management
Nov. 1, 2010
Five years ago, rising to the top rung of the HIMSS EHR scale was the furthest thing from anybody's mind
at U-Wisconsin Hospital. For one thing, the organization's leaders were largely unaware of the ranking.
But a bigger factor was the fact that the hospital had been mired in an attempt to complete a two-way
interface between its legacy EHR and pharmacy systems, which had been in place 25 and 10 years,
respectively. U-Wisconsin's current vice president and CIO, Mike Sauk, had been recruited to evaluate the
integration project. Sauk's rapid diagnosis: "Interfacing was not going to happen. They were two different
systems with different data formats and data definitions. Synchronizing the formularies was a nightmare."
The project, in essence, was doomed from the beginning.
Sauk regrouped, promptly launching an effort that would build an enterprise EHR around software from
Epic Systems, a nearby software vendor. U-Wisconsin's physician group had already begun installing
Epic in its clinics, and the prospect of an expanded system, with a single database of patients across the
care spectrum, proved irresistible. "There was no RFP process," Sauk recalls. "We wanted Epic."...
Director of Health Information Management
Maria Alizondo, UCLA employee
310-794-5575 phone
310-206-4023 fax
Past: Vice President & Director - Consulting Services at Caban Resources, LLC
Paula Van Gelder, UCLA employee
Asst. Director of the Health Information Department
310 825 0738
Katherine Mair,
special project manager, employed by Precise
phone 310 206 9132
FAX 310 206 2820
Pazzette McCray--contractor, manager
310 825 9381
Erik Lozano--contractor
No phone number; Mr. Lozano seems to
keep his door closed most of the time,
or is in a meeting
Erika, contractor
310 825 1578
FAX 310 206 4035
TO REQUEST A WRITTEN REPORT
Fill out the Authorization for Release of Health Information form.
Please include the following information:
Patient Name, Birth Date, and Medical Record Number
Your contact phone number Your signature
The description of the study requested
Your complete address including suite number and zip code
Fax or mail the completed form to:
FAX: (310) 825-3356
Mailing Address:
UCLA Health Information Management Services
10833 Le Conte Ave.,
CHS Suite BH265-177620
Los Angeles, CA 90095
"Health Information Management Services"
Mike Sauk, Chief of IT
Chief Of Applications/
UCLA Health Systems
July 2011 – Present (1 year 4 months)
Los Angeles California
VP/CIO UW Hospital and Clinics
2006 – June 2011 (5 years)
Senior VP/CIO City of Hope National Medical Center
1998 – 2006 (8 years)
UCI Medical Center 1991 – 1999 (8 years)
MSA, Business at Central Michigan University
Ascending the HIMSS Ladder
by Gary Baldwin
Health Data Management
Nov. 1, 2010
Five years ago, rising to the top rung of the HIMSS EHR scale was the furthest thing from anybody's mind
at U-Wisconsin Hospital. For one thing, the organization's leaders were largely unaware of the ranking.
But a bigger factor was the fact that the hospital had been mired in an attempt to complete a two-way
interface between its legacy EHR and pharmacy systems, which had been in place 25 and 10 years,
respectively. U-Wisconsin's current vice president and CIO, Mike Sauk, had been recruited to evaluate the
integration project. Sauk's rapid diagnosis: "Interfacing was not going to happen. They were two different
systems with different data formats and data definitions. Synchronizing the formularies was a nightmare."
The project, in essence, was doomed from the beginning.
Sauk regrouped, promptly launching an effort that would build an enterprise EHR around software from
Epic Systems, a nearby software vendor. U-Wisconsin's physician group had already begun installing
Epic in its clinics, and the prospect of an expanded system, with a single database of patients across the
care spectrum, proved irresistible. "There was no RFP process," Sauk recalls. "We wanted Epic."...
Director of Health Information Management
Maria Alizondo, UCLA employee
310-794-5575 phone
310-206-4023 fax
Past: Vice President & Director - Consulting Services at Caban Resources, LLC
Paula Van Gelder, UCLA employee
Asst. Director of the Health Information Department
310 825 0738
Katherine Mair,
special project manager, employed by Precise
phone 310 206 9132
FAX 310 206 2820
Pazzette McCray--contractor, manager
310 825 9381
Erik Lozano--contractor
No phone number; Mr. Lozano seems to
keep his door closed most of the time,
or is in a meeting
Erika, contractor
310 825 1578
FAX 310 206 4035
TO REQUEST A WRITTEN REPORT
Fill out the Authorization for Release of Health Information form.
Please include the following information:
Patient Name, Birth Date, and Medical Record Number
Your contact phone number Your signature
The description of the study requested
Your complete address including suite number and zip code
Fax or mail the completed form to:
FAX: (310) 825-3356
Mailing Address:
UCLA Health Information Management Services
10833 Le Conte Ave.,
CHS Suite BH265-177620
Los Angeles, CA 90095
| .Medical Records |
Marti Arvin, JD,
Chief compliance officer
UCLA Health System
and David Geffen School of Medicine at UCLA
924 Westwood Boulevard, Suite 810
Los Angels, CA 90024
Phone: (310) 794-6763
marvin@mednet.ucla.edu
Marti Arvin has more than 22 years of health care
experience with a focus on academic medicine.
As the chief compliance officer for the UCLA
Health System and the David Geffen School of
Medicine at UCLA, Arvin oversees the
compliance program for the hospitals,
the UCLA Faculty Practice Group
and the school of medicine.
Arvin previously worked as the privacy officer at the University of Louisville and holds CHC-F, CCEP-F,
CHRC, CHPC and the CPC certifications. She has written and lectured extensively on compliance and
privacy issues. She is a former board member of the Health Care Compliance Association and served
on the Compliance Certification Advisory Board for the association. She also sat on the certification
committees for the CHC, CHC-F, CCEP, CCEP-F, CHRC and CHPC and served on the faculty for the
Health Care Compliance Assn.'s Basic, Research, and Privacy Academies and the Society for
Corporate Compliance and Ethics Academy.
University of Louisville, University of Pittsburgh Physicians, Indiana University School of Medicine
Experience
Chief Compliance Officer
UCLA Health System and David Geffen School of Medicine
Educational Institution; 1001-5000 employees; Higher Education industry
April 2010 – Present (2 years 7 months) Los Angeles, CA
Privacy Officer
University of Louisville
Educational Institution; 5001-10,000 employees; Higher Education industry
June 2003 – March 2010 (6 years 10 months)
Compliance and Privacy Officer
University of Pittsburgh Physicians
2001 – 2003 (2 years)
Compliance and Privacy Officer
Indiana University School of Medicine
Educational Institution; 5001-10,000 employees; Research industry
1998 – 2001 (3 years)
Certifications
Certified in Health Care Compliance - Fellow
Healthcare Compliance Association
Certified Compliance and Ethics Professional - Fellow
Health Care Compliance Association
Certified in Health Care Research Compliance
Health Care Compliance Association
Certified in Health Care Privacy Compliance
Health Care Compliance Association
[Ms. Arvin is not a member of the California Bar Association.]
Jane Esther Boubelik, Chief Counsel, Medical Sciences
Chief Health Sciences Counsel, UCLA Health System
10920 Wilshire Blvd Ste 420
Los Angeles, CA 90024
12/16/1991 Admitted to The State Bar of California
Phone: (310) 794-3138
Fax: (310) 794-3313
Jane E. Boubelik has served as Chief Counsel for the UCLA Health System since January
2008. Prior to joining the University of California, Ms. Boubelik was a partner at the law firm of
McDermott, Will & Emery LLP, and was a member of the Firm's Health Law Department for fifteen years.
Ms. Boubelik earned her undergraduate degree from UCLA and her law degree from McGeorge School
of Law.
BOUBELIK , JANE ESTHER CHIEF HEALTH SCIENCE COUNSEL
base pay extra pay gross pay
2011 $234,104.00 $0.00 $284,230.35
2010 $235,004.40 $39,764.66 $274,769.06
2008 $233,383.68 $23,500.00 $256,883.68
2009 $244,008.40 $-6,306.92 $237,701.48
2007 SPECIALIST (FUNCTIONAL AREA) $720.32
Chief compliance officer
UCLA Health System
and David Geffen School of Medicine at UCLA
924 Westwood Boulevard, Suite 810
Los Angels, CA 90024
Phone: (310) 794-6763
marvin@mednet.ucla.edu
Marti Arvin has more than 22 years of health care
experience with a focus on academic medicine.
As the chief compliance officer for the UCLA
Health System and the David Geffen School of
Medicine at UCLA, Arvin oversees the
compliance program for the hospitals,
the UCLA Faculty Practice Group
and the school of medicine.
Arvin previously worked as the privacy officer at the University of Louisville and holds CHC-F, CCEP-F,
CHRC, CHPC and the CPC certifications. She has written and lectured extensively on compliance and
privacy issues. She is a former board member of the Health Care Compliance Association and served
on the Compliance Certification Advisory Board for the association. She also sat on the certification
committees for the CHC, CHC-F, CCEP, CCEP-F, CHRC and CHPC and served on the faculty for the
Health Care Compliance Assn.'s Basic, Research, and Privacy Academies and the Society for
Corporate Compliance and Ethics Academy.
University of Louisville, University of Pittsburgh Physicians, Indiana University School of Medicine
Experience
Chief Compliance Officer
UCLA Health System and David Geffen School of Medicine
Educational Institution; 1001-5000 employees; Higher Education industry
April 2010 – Present (2 years 7 months) Los Angeles, CA
Privacy Officer
University of Louisville
Educational Institution; 5001-10,000 employees; Higher Education industry
June 2003 – March 2010 (6 years 10 months)
Compliance and Privacy Officer
University of Pittsburgh Physicians
2001 – 2003 (2 years)
Compliance and Privacy Officer
Indiana University School of Medicine
Educational Institution; 5001-10,000 employees; Research industry
1998 – 2001 (3 years)
Certifications
Certified in Health Care Compliance - Fellow
Healthcare Compliance Association
Certified Compliance and Ethics Professional - Fellow
Health Care Compliance Association
Certified in Health Care Research Compliance
Health Care Compliance Association
Certified in Health Care Privacy Compliance
Health Care Compliance Association
[Ms. Arvin is not a member of the California Bar Association.]
Jane Esther Boubelik, Chief Counsel, Medical Sciences
Chief Health Sciences Counsel, UCLA Health System
10920 Wilshire Blvd Ste 420
Los Angeles, CA 90024
12/16/1991 Admitted to The State Bar of California
Phone: (310) 794-3138
Fax: (310) 794-3313
Jane E. Boubelik has served as Chief Counsel for the UCLA Health System since January
2008. Prior to joining the University of California, Ms. Boubelik was a partner at the law firm of
McDermott, Will & Emery LLP, and was a member of the Firm's Health Law Department for fifteen years.
Ms. Boubelik earned her undergraduate degree from UCLA and her law degree from McGeorge School
of Law.
BOUBELIK , JANE ESTHER CHIEF HEALTH SCIENCE COUNSEL
base pay extra pay gross pay
2011 $234,104.00 $0.00 $284,230.35
2010 $235,004.40 $39,764.66 $274,769.06
2008 $233,383.68 $23,500.00 $256,883.68
2009 $244,008.40 $-6,306.92 $237,701.48
2007 SPECIALIST (FUNCTIONAL AREA) $720.32
Jody Gaspar
Chief operating officer, UCLA Faculty Practice Group
As chief operating officer of the UCLA Faculty Practice
Group, Jody Gaspar oversees the physicians billing
office, managed care operations, ambulatory
operations, community physician network, billing service
quality development, contracting management, finance,
and decision support units. Gaspar joined the UCLA
Faculty Practice Group in 1999 and was responsible for
development of all accounting records, reporting, and
budgeting for the management service organization,
community physician network and the faculty practice
group, and the UCLA Medical Group. She has directed
the development and maintenance of a data
warehouse-based business intelligence system capable
of monitoring professional billing, ambulatory
operations, and managed care operations in achieving
the strategic business initiatives of the physician faculty
practice group. She earned her bachelor's degree in
business with a concentration in accounting from
California Polytechnic State University, San Luis Obispo.
Chief operating officer, UCLA Faculty Practice Group
As chief operating officer of the UCLA Faculty Practice
Group, Jody Gaspar oversees the physicians billing
office, managed care operations, ambulatory
operations, community physician network, billing service
quality development, contracting management, finance,
and decision support units. Gaspar joined the UCLA
Faculty Practice Group in 1999 and was responsible for
development of all accounting records, reporting, and
budgeting for the management service organization,
community physician network and the faculty practice
group, and the UCLA Medical Group. She has directed
the development and maintenance of a data
warehouse-based business intelligence system capable
of monitoring professional billing, ambulatory
operations, and managed care operations in achieving
the strategic business initiatives of the physician faculty
practice group. She earned her bachelor's degree in
business with a concentration in accounting from
California Polytechnic State University, San Luis Obispo.
David Feinberg, MD, MBA
President, UCLA Health System
Clinical professor, psychiatry, David Geffen School of
Medicine at UCLA
As the president of the UCLA Health System, David
Feinberg, MD, MBA, is responsible for overseeing all
aspects of the UCLA Health System
President, UCLA Health System
Clinical professor, psychiatry, David Geffen School of
Medicine at UCLA
As the president of the UCLA Health System, David
Feinberg, MD, MBA, is responsible for overseeing all
aspects of the UCLA Health System
Patricia Kapur, MD
Professor and Ronald L. Katz MD Chair, department of
anesthesiology, David Geffen School of Medicine at UCLA
Chief Executive Officer, UCLA Faculty Practice Group
Executive Vice President, UCLA Health System
As chief executive officer of the UCLA Faculty Practice Group,
Patricia Kapur, MD, provides oversight of all internal FPG
activities. Dr. Kapur also serves as chairperson of the FPG
Budget & Finance Committee, as well as the FPG Managed
Care & Contracting Committee. Dr. Kapur earned her MD from
the University of Pennsylvania, and joined the UCLA faculty in
1981 following a research fellowship here in anesthesiology.
She has been chairperson of the department of
anesthesiology in the David Geffen School of Medicine at
UCLA since 1996, and director of perioperative services for
UCLA Health System since 1997. Dr. Kapur also serves on the
Ronald Reagan UCLA Medical Center Medical Staff Executive
Committee and on the vice chancellor's Clinical Strategy &
Services Council. She has served as president of the
American Board of Anesthesiology, president of the
Foundation for Anesthesia Education and Research, a
member of the editorial board and section editor of
Anesthesia & Analgesia, and chairperson of the board of
trustees of the International Anesthesia Research Society. Dr.
Kapur currently serves on the board of directors and the
executive committee of the Anesthesia Patient Safety
Foundation.
Mark S. Litwin, MD, MPH
Professor and chair, department of urology, David Geffen
School of Medicine at UCLA
Professor of health services, UCLA Fielding School of Public
Health
Mark S. Litwin, MD, MPH, is professor and chair of the
department of urology and professor of health services at the
UCLA School of Public Health. He holds a degree in
economics from Duke University, an MD from Emory
University, and an MPH from UCLA, where he was a Robert
Wood Johnson Clinical Scholar. He served his residency in
urologic surgery at Harvard Medical School's Brigham and
Women's Hospital. Dr. Litwin practices urologic oncology at
UCLA, where his research focuses on quality of care and
health care outcomes, costs, and access. He directs an $89
million project that provides prostate cancer care to low-
income, uninsured men in California, as well as a $23 million
National Institutes of Health project exploring the
epidemiological burden of urological diseases in America.
Bernadette Lodge-Lemon
Director, patient business services, Ronald Reagan UCLA
Medical Center
Virginia A. McFerran, MS
Chief information officer, UCLA Health System and David
Geffen School of Medicine at UCLA
As the chief information officer for the UCLA Health System, Virginia
McFerran is responsible for guiding the development of information
systems and balancing related resources across the medical sciences,
including the David Geffen School of Medicine at UCLA, the UCLA
Faculty Practice Group, and the UCLA Hospital System. Along with the
implementation of CareConnect for UCLA hospitals and clinics,
McFerran's other priorities are initiatives to improve operational
efficiencies and information security. As a key leader in the medical
sciences organization, she plays a vital role in gaining support for the
overall IT strategic plan and operationalizing the plan with successful
implementation policies and procedures. Prior to joining UCLA, she
served as the chief information officer and department head at Weill
Cornell Medical Center in New York, where she and her team led the
technical vision to support multiple growth initiatives. Prior to Cornell,
she held leadership positions at The Salk Institute and the University of
Washington.
Shannon O' Kelley
Chief operating officer, UCLA Hospital System
Shannon O'Kelley serves as the chief operating officer of the UCLA
Hospital System. O'Kelley has served as executive director of operations
for clinical services for the UCLA Hospital System since 2006. O'Kelley
came to Los Angeles from the East Coast, where he worked at the New
York-Presbyterian Hospital, the University Hospital of Columbia, and
Cornell medical schools in the role of executive director for international
and corporate health. Prior to his role at New York Presbyterian, O'Kelley
worked for Johns Hopkins Health System, where he held positions in
international services, department of psychiatry administration, and
strategic planning and business development.
J. Thomas Rosenthal, MD
Chief medical officer, UCLA Hospital System
Professor, urology, associate vice chancellor, David Geffen
School of Medicine at UCLA
Dr. Rosenthal is the chief medical officer of the UCLA Hospital System
and associate vice chancellor in the David Geffen School of Medicine at
UCLA. Dr. Rosenthal has led UCLA’s efforts to improve quality, safety,
and cost since 1999. UCLA has been awarded the Pacific Business
Group on Health’s Blue Ribbon quality award and has been designated
a Leapfrog Group Top Hospital. Dr. Rosenthal graduated from Johns
Hopkins University and Duke University School of Medicine. He trained
in urology at the Lahey Clinic, a teaching hospital of Tufts University
School of Medicine, and was a faculty member at the University of
Pittsburgh. Prior to becoming chief medical officer, he had been the
surgical director of the renal transplant program, executive vice
chairman of the department of surgery, and the director of the Faculty
Practice Group, all at UCLA. He has served as president of the Los
Angeles Transplant Society, president of the Urologic Society for
Transplantation and Vascular Surgery of the AUA, and secretary of the
United Network for Organ Sharing. He was a member of HHS
Commission on Transplantation and co-chaired the first National
Quality Forum task force on efficiency measures. He leads a University
of California-wide initiative on reducing variation in clinical practice.
Samuel Skootsky, MD
Chief medical officer, UCLA Faculty Practice Group
Adjunct professor, department of medicine, David Geffen
School of Medicine at UCLA
Samuel A. Skootsky, MD, is the chief medical officer of the
UCLA Faculty Practice Group as well as an adjunct professor
of medicine at the David Geffen School of Medicine at UCLA.
He is involved in enhancing practice-based care redesign and
research, and examines patient experiences and clinical
performance metrics by UCLA primary care, and specialist
physicians in an effort to improve the quality of patient care
through the use of advanced patient reporting measures. He
specializes in internal medicine and completed his fellowship,
residency, and internships at the UCLA School of Medicine in
the 1980's. Dr. Skootsky received his medical degree from the
Albert Einstein College of Medicine of Yeshiva University in
1979.
Paul A. Staton
Chief financial officer, UCLA Hospital System
Paul Staton is a certified public accountant and has worked at
UCLA since 1996. Mr. Staton has been serving as the chief
financial officer for the hospital system since July 2004. He
previously served as controller for the hospital system. Staton
has more than 28 years of experience in healthcare finance
working for various hospital organizations in Southern
California. In his role as chief financial officer, Staton oversees
the following areas: general accounting, patient business
services, financial planning & budgeting, business planning &
development, decision support, purchasing, cashiering,
charge master, third-party cost reporting, managed care, and
real estate.
Randolph Steadman, MD
Chief of the medical staff, Ronald Reagan UCLA Medical
Center
Vice chairperson, anesthesiology, David Geffen School of
Medicine at UCLA
Randolph Steadman, MD, took over the duties of the chief of
the medical staff of the Ronald Reagan UCLA Medical Center
in September. Dr. Steadman, who serves as the vice chairman
of the department of anesthesiology, had served in several
roles within the hospital system including as chairman of the
sedation committee, on which he served 13 years; co-
chairman of the medication event committee for eight years;
and the medical staff executive committee. Steadman is
working to ensure the health system addresses the
challenges of a changing health care system that is changing
both at the local and national levels.
Neil S. Wenger, MD, MPH
Professor, general internal medicine and health services
research, David Geffen School of Medicine at UCLA
Director, UCLA Health System Ethics Center
Neil S. Wenger, MD, MPH is professor of medicine in the
UCLA division of general internal medicine and health
services research. He directs the UCLA Health System Ethics
Center and serves as chairman of the ethics committee at the
Ronald Reagan UCLA Medical Center. He also is director of
the NRSA Primary Care Research Fellowship in the UCLA
Division of GIM&HSR. Dr. Wenger is an active general
internist and carries out research in the empirical study of
clinical ethics, care of and decision-making for the older
patient, and quality of health care. He directs the Assessing
Care of the Vulnerable Elders Project at RAND, which
develops quality-of-care assessments for vulnerable older
persons and interventions to improve care for this group.
Other areas of interest include medication adherence,
teaching clinical ethics, and measuring the quality of end-of-
life care.
Professor and Ronald L. Katz MD Chair, department of
anesthesiology, David Geffen School of Medicine at UCLA
Chief Executive Officer, UCLA Faculty Practice Group
Executive Vice President, UCLA Health System
As chief executive officer of the UCLA Faculty Practice Group,
Patricia Kapur, MD, provides oversight of all internal FPG
activities. Dr. Kapur also serves as chairperson of the FPG
Budget & Finance Committee, as well as the FPG Managed
Care & Contracting Committee. Dr. Kapur earned her MD from
the University of Pennsylvania, and joined the UCLA faculty in
1981 following a research fellowship here in anesthesiology.
She has been chairperson of the department of
anesthesiology in the David Geffen School of Medicine at
UCLA since 1996, and director of perioperative services for
UCLA Health System since 1997. Dr. Kapur also serves on the
Ronald Reagan UCLA Medical Center Medical Staff Executive
Committee and on the vice chancellor's Clinical Strategy &
Services Council. She has served as president of the
American Board of Anesthesiology, president of the
Foundation for Anesthesia Education and Research, a
member of the editorial board and section editor of
Anesthesia & Analgesia, and chairperson of the board of
trustees of the International Anesthesia Research Society. Dr.
Kapur currently serves on the board of directors and the
executive committee of the Anesthesia Patient Safety
Foundation.
Mark S. Litwin, MD, MPH
Professor and chair, department of urology, David Geffen
School of Medicine at UCLA
Professor of health services, UCLA Fielding School of Public
Health
Mark S. Litwin, MD, MPH, is professor and chair of the
department of urology and professor of health services at the
UCLA School of Public Health. He holds a degree in
economics from Duke University, an MD from Emory
University, and an MPH from UCLA, where he was a Robert
Wood Johnson Clinical Scholar. He served his residency in
urologic surgery at Harvard Medical School's Brigham and
Women's Hospital. Dr. Litwin practices urologic oncology at
UCLA, where his research focuses on quality of care and
health care outcomes, costs, and access. He directs an $89
million project that provides prostate cancer care to low-
income, uninsured men in California, as well as a $23 million
National Institutes of Health project exploring the
epidemiological burden of urological diseases in America.
Bernadette Lodge-Lemon
Director, patient business services, Ronald Reagan UCLA
Medical Center
Virginia A. McFerran, MS
Chief information officer, UCLA Health System and David
Geffen School of Medicine at UCLA
As the chief information officer for the UCLA Health System, Virginia
McFerran is responsible for guiding the development of information
systems and balancing related resources across the medical sciences,
including the David Geffen School of Medicine at UCLA, the UCLA
Faculty Practice Group, and the UCLA Hospital System. Along with the
implementation of CareConnect for UCLA hospitals and clinics,
McFerran's other priorities are initiatives to improve operational
efficiencies and information security. As a key leader in the medical
sciences organization, she plays a vital role in gaining support for the
overall IT strategic plan and operationalizing the plan with successful
implementation policies and procedures. Prior to joining UCLA, she
served as the chief information officer and department head at Weill
Cornell Medical Center in New York, where she and her team led the
technical vision to support multiple growth initiatives. Prior to Cornell,
she held leadership positions at The Salk Institute and the University of
Washington.
Shannon O' Kelley
Chief operating officer, UCLA Hospital System
Shannon O'Kelley serves as the chief operating officer of the UCLA
Hospital System. O'Kelley has served as executive director of operations
for clinical services for the UCLA Hospital System since 2006. O'Kelley
came to Los Angeles from the East Coast, where he worked at the New
York-Presbyterian Hospital, the University Hospital of Columbia, and
Cornell medical schools in the role of executive director for international
and corporate health. Prior to his role at New York Presbyterian, O'Kelley
worked for Johns Hopkins Health System, where he held positions in
international services, department of psychiatry administration, and
strategic planning and business development.
J. Thomas Rosenthal, MD
Chief medical officer, UCLA Hospital System
Professor, urology, associate vice chancellor, David Geffen
School of Medicine at UCLA
Dr. Rosenthal is the chief medical officer of the UCLA Hospital System
and associate vice chancellor in the David Geffen School of Medicine at
UCLA. Dr. Rosenthal has led UCLA’s efforts to improve quality, safety,
and cost since 1999. UCLA has been awarded the Pacific Business
Group on Health’s Blue Ribbon quality award and has been designated
a Leapfrog Group Top Hospital. Dr. Rosenthal graduated from Johns
Hopkins University and Duke University School of Medicine. He trained
in urology at the Lahey Clinic, a teaching hospital of Tufts University
School of Medicine, and was a faculty member at the University of
Pittsburgh. Prior to becoming chief medical officer, he had been the
surgical director of the renal transplant program, executive vice
chairman of the department of surgery, and the director of the Faculty
Practice Group, all at UCLA. He has served as president of the Los
Angeles Transplant Society, president of the Urologic Society for
Transplantation and Vascular Surgery of the AUA, and secretary of the
United Network for Organ Sharing. He was a member of HHS
Commission on Transplantation and co-chaired the first National
Quality Forum task force on efficiency measures. He leads a University
of California-wide initiative on reducing variation in clinical practice.
Samuel Skootsky, MD
Chief medical officer, UCLA Faculty Practice Group
Adjunct professor, department of medicine, David Geffen
School of Medicine at UCLA
Samuel A. Skootsky, MD, is the chief medical officer of the
UCLA Faculty Practice Group as well as an adjunct professor
of medicine at the David Geffen School of Medicine at UCLA.
He is involved in enhancing practice-based care redesign and
research, and examines patient experiences and clinical
performance metrics by UCLA primary care, and specialist
physicians in an effort to improve the quality of patient care
through the use of advanced patient reporting measures. He
specializes in internal medicine and completed his fellowship,
residency, and internships at the UCLA School of Medicine in
the 1980's. Dr. Skootsky received his medical degree from the
Albert Einstein College of Medicine of Yeshiva University in
1979.
Paul A. Staton
Chief financial officer, UCLA Hospital System
Paul Staton is a certified public accountant and has worked at
UCLA since 1996. Mr. Staton has been serving as the chief
financial officer for the hospital system since July 2004. He
previously served as controller for the hospital system. Staton
has more than 28 years of experience in healthcare finance
working for various hospital organizations in Southern
California. In his role as chief financial officer, Staton oversees
the following areas: general accounting, patient business
services, financial planning & budgeting, business planning &
development, decision support, purchasing, cashiering,
charge master, third-party cost reporting, managed care, and
real estate.
Randolph Steadman, MD
Chief of the medical staff, Ronald Reagan UCLA Medical
Center
Vice chairperson, anesthesiology, David Geffen School of
Medicine at UCLA
Randolph Steadman, MD, took over the duties of the chief of
the medical staff of the Ronald Reagan UCLA Medical Center
in September. Dr. Steadman, who serves as the vice chairman
of the department of anesthesiology, had served in several
roles within the hospital system including as chairman of the
sedation committee, on which he served 13 years; co-
chairman of the medication event committee for eight years;
and the medical staff executive committee. Steadman is
working to ensure the health system addresses the
challenges of a changing health care system that is changing
both at the local and national levels.
Neil S. Wenger, MD, MPH
Professor, general internal medicine and health services
research, David Geffen School of Medicine at UCLA
Director, UCLA Health System Ethics Center
Neil S. Wenger, MD, MPH is professor of medicine in the
UCLA division of general internal medicine and health
services research. He directs the UCLA Health System Ethics
Center and serves as chairman of the ethics committee at the
Ronald Reagan UCLA Medical Center. He also is director of
the NRSA Primary Care Research Fellowship in the UCLA
Division of GIM&HSR. Dr. Wenger is an active general
internist and carries out research in the empirical study of
clinical ethics, care of and decision-making for the older
patient, and quality of health care. He directs the Assessing
Care of the Vulnerable Elders Project at RAND, which
develops quality-of-care assessments for vulnerable older
persons and interventions to improve care for this group.
Other areas of interest include medication adherence,
teaching clinical ethics, and measuring the quality of end-of-
life care.
Patient & Treatment Requests:
FAX (310) 983-1458
All Other Requests:
FAX (310) 983-1468
Phone Inquiries (310) 825-6021
www.uclahealth.org/medicalrecords
UCLA Health
Health Information Management Services
10833 Le Conte Ave., CHS - Suite BH-225
Los Angeles, CA 90095
FAX (310) 983-1458
All Other Requests:
FAX (310) 983-1468
Phone Inquiries (310) 825-6021
www.uclahealth.org/medicalrecords
UCLA Health
Health Information Management Services
10833 Le Conte Ave., CHS - Suite BH-225
Los Angeles, CA 90095
Executive Oversight Board
Electronic Health Records
downloaded Sept. 8, 2014
The Executive Oversight Board (EOB) is the primary leadership and decision-
making body for UCLA's electronic health record program. It is composed of a
group of leaders from UCLA Health and the David Geffen School of Medicine at UCLA.
Its members created the program's 11 principles to guide the development and
implementation of CareConnect. The EOB meets biweekly to review all decisions made
about CareConnect. EOB members act as sponsors and advocates of the program
and determine involvement and/or escalation of issues to other leadership levels or
individuals, as necessary.
CareConnect's Executive Oversight Board (EOB)
Michael Steinberg, MD
Chairman, CareConnect Executive Oversight Board (EOB)
Professor and chairman, radiation oncology, David Geffen School of Medicine at UCLA
MSteinberg@mednet.ucla.edu
The role of the CareConnect Executive Oversight Board is to provide direction and
oversight for all CareConnect activities and financial performance. Michael Steinberg,
MD, is a professor and chairman of the department of radiation oncology at the David
Geffen School of Medicine at UCLA. His professional career spans private, corporate,
and academic practice, and he is known for the development of multi-site radiation
oncology care networks that are characterized by clinical excellence and community-
based clinical research. His work with the UCLA Radiation Oncology Network includes
the department at Ronald Reagan UCLA Medical Center, the Children's Hospital Los
Angeles, and academically oriented community practices. Dr. Steinberg graduated
from Occidental College Phi Beta Kappa with a BA in chemistry, and was elected to
AOA at the University Of Southern California Keck School Of Medicine. He completed
his radiation oncology residency and fellowship at UCLA. Dr. Steinberg publishes and
regularly speaks on issues related to health policy including quality of care, technology
assessment, healthcare economics and disparity. He served as the principal
investigator for a National Cancer Institute Cancer Disparity Research grant and as a
health services research investigator and manuscript author at the RAND Corp.
Presently, he serves as chairman of the Executive Oversight Board for CareConnect,
UCLA's innovative electronic health record (EHR) program. He is also the founding
chairman of the Health Policy Council of American Society for Radiation Oncology and
currently serves as president of that organization. He has also served two terms on the
Medicare Evidence and Coverage Advisory Committee.
Marti Arvin, JD
Chief compliance officer, UCLA Health System and David Geffen School of Medicine at
UCLA
Marti Arvin has more than 22 years of health care experience with a focus on academic
medicine. As the chief compliance officer for the UCLA Health System and the David
Geffen School of Medicine at UCLA, Arvin oversees the compliance program for the
hospitals, the UCLA Faculty Practice Group and the school of medicine. Arvin
previously worked as the privacy officer at the University of Louisville and holds CHC-
F, CCEP-F, CHRC, CHPC and the CPC certifications. She has written and lectured
extensively on compliance and privacy issues. She is a former board member of the
Health Care Compliance Association and served on the Compliance Certification
Advisory Board for the association. She also sat on the certification committees for the
CHC, CHC-F, CCEP, CCEP-F, CHRC and CHPC and served on the faculty for the
Health Care Compliance Assn.'s Basic, Research, and Privacy Academies and the
Society for Corporate Compliance and Ethics Academy.
David B. Baron, MD
Executive director, UCLA Arthur Ashe Student Health and Wellness Center
Former chief of staff, UCLA Medical Center, Santa Monica (2006-2010)
Assistant clinical professor, family medicine, David Geffen School of Medicine at UCLA
David B. Baron, MD, is a board-certified family physician and former chief of staff of
UCLA Medical Center, Santa Monica. He has been practicing in Malibu since 1991 and
started a solo family medicine practice called Primary Caring of Malibu in 2004. Dr.
Baron regularly appears on KNX 1070 NewsRadio as a health and medicine
consultant, and previously served as vice chief of staff, secretary treasurer, and
chairman of the department of family medicine at UCLA Medical Center, Santa Monica.
He was recently elected to the hospital's Board of Advisors. He lives in Malibu with his
wife Emily, daughters Bela and Ady, one dog, two cats, and a rather large tortoise.
Scott W. Binder, MD
Professor and senior vice chairperson, pathology and
laboratory medicine, David Geffen School of Medicine at
UCLA
Scott W. Binder, MD, is an internationally known
dermatopathologist with interests in pigmented and
lymphoid lesions of the skin. He is a speaker at
international conferences, most notably in Korea,
Greece, Austria, and China, where he was inducted as an
honorary member into the Chinese Academy of Medical
Sciences. Dr. Binder holds dual appointments in the
departments of pathology and dermatology, and is the
founder/director of the Dermatopathology Fellowship
Program. Dr. Binder is the director of pathology outreach
services and the director of pathology clinical services,
which includes the anatomic and clinical labs, as well as
the many clinical labs for esoteric testing at UCLA.
Molly Joel Coye, MD, MPH
Chief innovation officer, Institute for Innovation in Health, UCLA Health System
Dr. Molly Joel Coye is the chief innovation officer of the UCLA Health System at the
University of California, Los Angeles, and director of the Institute for Innovation in
Health at UCLA. The Institute for Innovation in Health leads the health system in
identifying new strategies, technologies, products and services that will support large-
scale transformation of health care delivery and population health management. The
UCLA Health System is a national leader in research and health care delivery for both
highly specialized tertiary and quaternary clinical care as well as managed care
services for large populations. Dr. Coye was the founder and CEO of the Health
Technology Center (HealthTech), a non-profit education and research organization
established in 2000 that became the premier forecasting organization for emerging
technologies in health care. Dr. Coye has also served as commissioner of health for
The State of New Jersey, director of the California Department of Health Services, and
head of the division of public health practice at the Johns Hopkins School of Hygiene
and Public Health. Dr. Coye is a member of the National Academy of Sciences’ Institute
of Medicine, and chair of the Board of Directors of PATH, a large nonprofit organization
in international health. She is also a member of the board of directors of Aetna, Inc.,
Prosetta, Inc., and the American Telemedicine Association, and a past member of the
boards of the American Hospital Association, the American Public Health Association,
The California Endowment, and the China Medical Board, as well as the advisory
boards of healthcare information technology and services investment firms. Dr. Coye
holds MD and MPH degrees from Johns Hopkins University and an MA in Chinese
history from Stanford University and is the author of two books on China.
Heidi Crooks, RN, MA
Chief nursing officer, senior associate director, operations and patient care services,
Ronald Reagan UCLA Medical Center
Assistant dean, UCLA School of Nursing
Heidi Crooks currently serves as the senior associate director of operations and
patient care services, and chief nurse executive at UCLA Health System. She is
responsible for patient services at Ronald Reagan UCLA Medical Center, UCLA
Medical Center, Santa Monica, and Resnick Neuropsychiatric Hospital at UCLA. As
senior associate director of the medical center, Crooks serves as a member of the
Senior Executive Team and principal advisor to the associate vice chancellor in all
matters pertaining to nursing and patient care. Crooks is also the assistant dean of the
UCLA School of Nursing. Before coming to UCLA, she served as vice president for
nursing at the Michael Reese Hospital and Medical Center in Chicago, IL. Prior to this
role, she was the assistant administrator and director of nursing at St. John’s Hospital
in Oxnard, CA and assistant director of community health nursing at Multnomah County
Division of Health in Portland, OR. Crooks is a graduate of the Helsinki Swedish
College of Nursing in Helsinki, Finland, and she received her MA in public health and
nursing administration from the University Of Washington School of Nursing in Seattle,
WA.
David Feinberg, MD, MBA
President, UCLA Health System
Clinical professor, psychiatry, David Geffen School of Medicine at UCLA
As the president of the UCLA Health System, David Feinberg, MD, MBA, is responsible
for overseeing all aspects of the UCLA Health System, which is comprised of the
Ronald Reagan UCLA Medical Center, UCLA Medical Center, Santa Monica, Resnick
Neuropsychiatric Hospital at UCLA, Mattel Children’s Hospital, and UCLA clinics
throughout Southern California. He was named chief executive officer of the UCLA
Hospital System and associate vice chancellor of UCLA Health Sciences in 2007, after
serving as medical director of the Resnick Neuropsychiatric Hospital. Dr. Feinberg also
serves as a clinical professor of psychiatry on the faculty of the David Geffen School of
Medicine at UCLA. He is triple-board certified in child and adolescent psychiatry and
addiction psychiatry.
Jody Gaspar
Chief operating officer, UCLA Faculty Practice Group
As chief operating officer of the UCLA Faculty Practice Group, Jody Gaspar oversees
the physicians billing office, managed care operations, ambulatory operations,
community physician network, billing service quality development, contracting
management, finance, and decision support units. Gaspar joined the UCLA Faculty
Practice Group in 1999 and was responsible for development of all accounting
records, reporting, and budgeting for the management service organization,
community physician network and the faculty practice group, and the UCLA Medical
Group. She has directed the development and maintenance of a data warehouse-
based business intelligence system capable of monitoring professional billing,
ambulatory operations, and managed care operations in achieving the strategic
business initiatives of the physician faculty practice group. She earned her bachelor's
degree in business with a concentration in accounting from California Polytechnic State
University, San Luis Obispo.
Mark Grossman, MD, MBA
Chief medical officer, UCLA Community Physicians Network
Associate clinical professor, medicine and pediatrics, David Geffen School of Medicine
at UCLA
Mark Grossman, MD, is the chief medical officer of the UCLA Community Physicians
Network, a group of primary care offices throughout the West Los Angeles area. He
has a faculty appointment as a health sciences associate clinical professor of medicine
and pediatrics at the David Geffen School of Medicine at UCLA. His clinical interests
include general primary care of adults and children, newborn care, geriatric medicine,
and preventive medicine. He is actively involved in teaching medical students and
residents, patient safety, quality improvement, and e-health information technology. Dr.
Grossman also serves as the chairman of CareConnect’s Ambulatory Operations
Advisory Group. Dr. Grossman has received several awards throughout his career,
including the Golden Apple teaching award as a UCLA medicine and pediatrics
attending physician; the Leo Rigler MD Outstanding House Officer Award at Cedars-
Sinai Medical Center; and the Loyola University Chicago School of Medicine
President's Medallion, awarded for outstanding scholarship, community service, and
leadership as a medical student. He is a member of the Alpha Omega Alpha Honors
Society, and a fellow of both the American College of Physicians and the American
Academy of Pediatrics. He has received a certificate of appreciation for his volunteer
work at the Venice Family Clinic. Dr. Grossman earned his MBA from the UCLA
Anderson Graduate School of Management.
Rick Harrison, MD
Medical director, Mattel Children's Hospital UCLA
Professor, pediatric critical care, David Geffen School of Medicine at UCLA
Rick Harrison, MD, is the medical director of Mattel Children's Hospital UCLA and
specializes in the care of critically ill children. He has been actively involved in the
planning of the replacement hospital, from initial site selection through his ongoing
leadership to the actual move into the new facility. He has been involved in the
leadership of the medical staff of UCLA Medical Center, culminating in service as chief
of the medical staff. In addition to his administrative roles, Dr. Harrison remains an
active clinician in the pediatric intensive care unit, and he is a National Institutes of
Health-funded clinical researcher. He is a nationally recognized teacher, directs the
Mattel Children's Hospital UCLA Pediatric Board Review Course, and participates in the
Society of Critical Care Medicine's Pediatric Critical Care Board Review Course. Dr.
Harrison is a three-time winner of the Robert Neerhout Teaching Award for excellence
in teaching of pediatric house officers. He received the 2011 Sherman M. Mellinkoff
Faculty Award, the highest award given by the David Geffen School of Medicine at
UCLA, for demonstrating an ongoing commitment to patients and medical education.
Dr. Harrison received his MD from the University of Washington School of Medicine,
and his postgraduate medical training in Phoenix and at Children's Hospital of Los
Angeles. He joined the faculty of the UCLA School of Medicine in 1985 and is currently
a professor of clinical pediatrics.
Jonathan R. Hiatt, MD
Professor of surgery and vice dean for faculty, David Geffen School of Medicine at
UCLA
Jonathan R. Hiatt is a general surgeon who has served on the UCLA faculty since
completing his residency in 1982. He became a full professor in 1994 and has been
director of surgical education since 2004. He served as chief of general surgery from
July 2005 to November 2011, when he was appointed vice dean for faculty. Reporting
to the vice chancellor of health sciences and the dean of the David Geffen School of
Medicine (DGSOM), the vice dean for faculty is responsible for all faculty
appointments, promotions, development, and advancement, as well as quality of
faculty life, including support of DGSOM faculty and academic programs at the school’s
affiliated institutions throughout the community.
Patricia Kapur, MD
Professor and Ronald L. Katz MD Chair, department of
anesthesiology, David Geffen School of Medicine at UCLA
Chief Executive Officer, UCLA Faculty Practice Group
Executive Vice President, UCLA Health System
As chief executive officer of the UCLA Faculty Practice Group,
Patricia Kapur, MD, provides oversight of all internal FPG
activities. Dr. Kapur also serves as chairperson of the FPG
Budget & Finance Committee, as well as the FPG Managed
Care & Contracting Committee. Dr. Kapur earned her MD
from the University of Pennsylvania, and joined the UCLA
faculty in 1981 following a research fellowship here in
anesthesiology. She has been chairperson of the department
of anesthesiology in the David Geffen School of Medicine at
UCLA since 1996, and director of perioperative services for
UCLA Health System since 1997. Dr. Kapur also serves on
the Ronald Reagan UCLA Medical Center Medical Staff
Executive Committee and on the vice chancellor's Clinical
Strategy & Services Council. She has served as president of
the American Board of Anesthesiology, president of the
Foundation for Anesthesia Education and Research, a
member of the editorial board and section editor of
Anesthesia & Analgesia, and chairperson of the board of
trustees of the International Anesthesia Research Society. Dr.
Kapur currently serves on the board of directors and the
executive committee of the Anesthesia Patient Safety
Foundation.
Mark S. Litwin, MD, MPH
Professor and chair, department of urology, David Geffen
School of Medicine at UCLA
Professor of health services, UCLA Fielding School of Public
Health
Mark S. Litwin, MD, MPH, is professor and chair of the
department of urology and professor of health services at the
UCLA School of Public Health. He holds a degree in
economics from Duke University, an MD from Emory
University, and an MPH from UCLA, where he was a Robert
Wood Johnson Clinical Scholar. He served his residency in
urologic surgery at Harvard Medical School's Brigham and
Women's Hospital. Dr. Litwin practices urologic oncology at
UCLA, where his research focuses on quality of care and
health care outcomes, costs, and access. He directs an $89
million project that provides prostate cancer care to low-
income, uninsured men in California, as well as a $23 million
National Institutes of Health project exploring the
epidemiological burden of urological diseases in America.
Edith Matesic, RN, DNPc
Chief nursing officer, nursing, UCLA Medical Center, Santa Monica
Edith Matesic is the chief nursing officer at UCLA Medical Center, Santa Monica. She
comes to us from the Carle Foundation Hospital in Urbana, IL, where she helped
establish a stroke center and cardiovascular institute, participated in magnet-status
preparations, and led performance-improvement efforts for nursing. She was also
involved in implementing the hospital's electronic medical record.
Shannon O' Kelley
Chief operating officer, UCLA Hospital System
Shannon O'Kelley serves as the chief operating officer of the UCLA Hospital System.
O'Kelley has served as executive director of operations for clinical services for the
UCLA Hospital System since 2006. O'Kelley came to Los Angeles from the East Coast,
where he worked at the New York-Presbyterian Hospital, the University Hospital of
Columbia, and Cornell medical schools in the role of executive director for international
and corporate health. Prior to his role at New York Presbyterian, O'Kelley worked for
Johns Hopkins Health System, where he held positions in international services,
department of psychiatry administration, and strategic planning and business
development.
Michael Pfeffer, MD
Chief Medical Informatics Officer, UCLA Health
Assistant clinical professor of medicine
Associate program director, Internal Medicine Residency Program
David Geffen School of Medicine at UCLA
MPfeffer@mednet.ucla.edu
Michael Pfeffer, MD, is an assistant clinical professor of medicine and an associate
program director for the internal medicine residency program at the David Geffen
School of Medicine at UCLA. He is board certified in internal medicine and cares for
patients as a hospitalist at both Ronald Reagan UCLA Medical Center and UCLA
Medical Center, Santa Monica.
Dr. Pfeffer serves as the chief medical informatics officer for UCLA Health, and
provides leadership to UCLA information technology efforts to support medical and
physician quality, practice, and efficiency objectives. His office ensures the quality and
effectiveness of clinical care information for inpatient and outpatient facilities
throughout UCLA Health. In coordination with medical leadership, his office enables the
strategic direction for clinical systems and improved physician efficiency through
optimization of CareConnect. Dr. Pfeffer will also co-chair a new decision-making body
called the Patient Centered Informatics Committee (August 2013), to determine and
prioritize requests for changes and enhancements to CareConnect's physician content.
Dr. Pfeffer has previous experience using the Epic electronic health record system at
Kaiser Permanente in West Los Angeles and at The Queen's Medical Center in Hawaii.
Dr. Pfeffer's interests include quality and clinical decision support in electronic health
records, resident education, and transitions of care, specifically involving the hospital
discharge process. He is currently investigating the role of improved communication
between the inpatient and outpatient care teams via timely, complete discharge
summaries. Dr. Pfeffer received his BS in chemical engineering from Brown University,
his MD from Cornell University Medical College where he served as class president for
all four years, and completed his residency, and chief residency in internal medicine at
UCLA. He spent a year as a hospitalist at The Queen's Medical Center, where he
served as medical education coordinator for the hospitalist service and project leader
for implementing the Better Outcomes for Older Adults through Safe Transitions
(BOOST) program.
Janet P. Pregler, MD
Professor of clinical medicine, general internal medicine & health services research,
David Geffen School of Medicine at UCLA
Janet P. Pregler, MD, is a nationally recognized educator and advocate in women's
health who is board certified in internal medicine. She completed medical school at
Northwestern University and her residency in primary care internal medicine at George
Washington University. A faculty member of the David Geffen School of Medicine at
UCLA since 1992, Dr. Pregler was named director of the Iris Cantor-UCLA Women's
Health in 1997. She is also director of the UCLA National Center of Excellence in
Women's Health. At UCLA, Dr. Pregler has worked to advance women's health in the
community, collaborating with faculty and trainees to establish an adult women's health
clinic at the Westside Women's Health Center, for which she received its Outstanding
Service to the Community Award in 1999. Also in 1999, Dr. Pregler was named to the
Women's Health Policy Council, and the Los Angeles Department of Health Services,
which advises the Los Angeles County Office of Women's Health on priorities and
programs, with a particular focus on prevention and public-private partnerships.
J. Thomas Rosenthal, MD
Chief medical officer, UCLA Hospital System
Professor, urology, associate vice chancellor, David Geffen School of Medicine at
UCLA
Dr. Rosenthal is the chief medical officer of the UCLA Hospital System and associate
vice chancellor in the David Geffen School of Medicine at UCLA. Dr. Rosenthal has led
UCLA’s efforts to improve quality, safety, and cost since 1999. UCLA has been
awarded the Pacific Business Group on Health’s Blue Ribbon quality award and has
been designated a Leapfrog Group Top Hospital. Dr. Rosenthal graduated from Johns
Hopkins University and Duke University School of Medicine. He trained in urology at the
Lahey Clinic, a teaching hospital of Tufts University School of Medicine, and was a
faculty member at the University of Pittsburgh. Prior to becoming chief medical officer,
he had been the surgical director of the renal transplant program, executive vice
chairman of the department of surgery, and the director of the Faculty Practice Group,
all at UCLA. He has served as president of the Los Angeles Transplant Society,
president of the Urologic Society for Transplantation and Vascular Surgery of the AUA,
and secretary of the United Network for Organ Sharing. He was a member of HHS
Commission on Transplantation and co-chaired the first National Quality Forum task
force on efficiency measures. He leads a University of California-wide initiative on
reducing variation in clinical practice.
Samuel Skootsky, MD
Chief medical officer, UCLA Faculty Practice Group
Professor, department of medicine, David Geffen School of Medicine at UCLA
Samuel A. Skootsky, MD, is the chief medical officer of the UCLA Faculty Practice
Group as well as an adjunct professor of medicine at the David Geffen School of
Medicine at UCLA. He is involved in enhancing practice-based care redesign and
research, and examines patient experiences and clinical performance metrics by UCLA
primary care, and specialist physicians in an effort to improve the quality of patient
care through the use of advanced patient reporting measures. He specializes in
internal medicine and completed his fellowship, residency, and internships at the UCLA
School of Medicine in the 1980's. Dr. Skootsky received his medical degree from the
Albert Einstein College of Medicine of Yeshiva University in 1979.
Paul A. Staton
Chief financial officer, UCLA Hospital System
Paul Staton is a certified public accountant and has worked at UCLA since 1996. Mr.
Staton has been serving as the chief financial officer for the hospital system since July
2004. He previously served as controller for the hospital system. Staton has more than
28 years of experience in healthcare finance working for various hospital organizations
in Southern California. In his role as chief financial officer, Staton oversees the
following areas: general accounting, patient business services, financial planning &
budgeting, business planning & development, decision support, purchasing,
cashiering, charge master, third-party cost reporting, managed care, and real estate.
Randolph Steadman, MD
Chief of the medical staff, Ronald Reagan UCLA Medical Center
Vice chairperson, anesthesiology, David Geffen School of Medicine at UCLA
Randolph Steadman, MD, took over the duties of the chief of the medical staff of the
Ronald Reagan UCLA Medical Center in September. Dr. Steadman, who serves as the
vice chairman of the department of anesthesiology, had served in several roles within
the hospital system including as chairman of the sedation committee, on which he
served 13 years; co-chairman of the medication event committee for eight years; and
the medical staff executive committee. Steadman is working to ensure the health
system addresses the challenges of a changing health care system that is changing
both at the local and national levels.
Thomas Strouse, MD
Maddie Katz Professor
Medical director, Resnick Neuropsychiatric Hospital
Vice-chair for clinical affairs, department of psychiatry, David School of Medicine at
UCLA
Thomas Strouse, MD, is a Maddie Katz Professor, the medical director of the Resnick
Neuropsychiatric Hospital at UCLA, and vice-chair for clinical affairs for the UCLA
Department of Psychiatry at the David Geffen School of Medicine at UCLA. Dr. Strouse
has maintained a faculty appointment at UCLA since he completed his residency
training at UCLA in 1991. Immediately thereafter, he became director of the UCLA
Consultation / Liaison Psychiatry Service and worked closely with the UCLA Liver
Transplant Program for more than a decade. He served from 1994 to 2007 as director
of cancer pain management and psychosocial services at the outpatient cancer center
at Cedars-Sinai Medical Center. Dr. Strouse continues to attend on the Ronald
Reagan UCLA Medical Center Palliative Care Consultation Service, and has recently
joined UCLA's Operation Mend program to help develop a suicide-prevention program
at Brooke Army Medical Center. He has been honored with the Robert T. Angarola
Award and by psychiatry residents with a Top Course Director Award. He has also
been repeatedly named in Castle and Connolly's America's Top Doctors for Cancer
and Southern California Super Doctors listings. Dr. Strouse is a fellow of the Academy
of Psychosomatic Medicine and a distinguished fellow of the American Psychiatric
Assn. He is a graduate of the UCLA Physician Acupuncture Training Program and
actively practices acupuncture as a pain physician.
Cathy Rodgers Ward, RN, DNSc, NEA-BC
Director, nursing, Ronald Reagan UCLA Medical Center
Assistant clinical professor, UCLA School of Nursing
Cathy Rodgers Ward is the director of nursing at the Ronald Reagan UCLA Medical
Center and holds the appointment of assistant clinical professor in the UCLA School of
Nursing. Ward is responsible for nursing care in the inpatient and observation areas in
the medical center, which is composed of 24 nursing units, 455 licensed beds, and
more than 2,500 employees, which includes an estimated 1,800 registered nurses.
Ward received her doctorate in nursing science from UCLA, a MS from Boston College
and a BS in nursing from the University of Alabama in Birmingham. Ward has provided
leadership and direction at UCLA for the past 26 years in various management roles.
Prior to her appointment at UCLA, Ward was an assistant professor at Boston
University School of Nursing, a clinical nurse specialist at Beth Israel Hospital in
Boston, and a cardiovascular nurse clinician in cardiac surgery at the University of
Alabama. Ward also served as a member of the executive transition team in the
planning and opening of the new Ronald Reagan UCLA Medical Center in June of
2008. Ronald Reagan UCLA Medical Center has been designated as a magnet
hospital since 2005.
Neil S. Wenger, MD, MPH
Professor, general internal medicine and health services research, David Geffen
School of Medicine at UCLA
Director, UCLA Health System Ethics Center
Neil S. Wenger, MD, MPH is professor of medicine in the UCLA division of general
internal medicine and health services research. He directs the UCLA Health System
Ethics Center and serves as chairman of the ethics committee at the Ronald Reagan
UCLA Medical Center. He also is director of the NRSA Primary Care Research
Fellowship in the UCLA Division of GIM&HSR. Dr. Wenger is an active general internist
and carries out research in the empirical study of clinical ethics, care of and decision-
making for the older patient, and quality of health care. He directs the Assessing Care
of the Vulnerable Elders Project at RAND, which develops quality-of-care assessments
for vulnerable older persons and interventions to improve care for this group. Other
areas of interest include medication adherence, teaching clinical ethics, and measuring
the quality of end-of-life care.
Electronic Health Records
downloaded Sept. 8, 2014
The Executive Oversight Board (EOB) is the primary leadership and decision-
making body for UCLA's electronic health record program. It is composed of a
group of leaders from UCLA Health and the David Geffen School of Medicine at UCLA.
Its members created the program's 11 principles to guide the development and
implementation of CareConnect. The EOB meets biweekly to review all decisions made
about CareConnect. EOB members act as sponsors and advocates of the program
and determine involvement and/or escalation of issues to other leadership levels or
individuals, as necessary.
CareConnect's Executive Oversight Board (EOB)
Michael Steinberg, MD
Chairman, CareConnect Executive Oversight Board (EOB)
Professor and chairman, radiation oncology, David Geffen School of Medicine at UCLA
MSteinberg@mednet.ucla.edu
The role of the CareConnect Executive Oversight Board is to provide direction and
oversight for all CareConnect activities and financial performance. Michael Steinberg,
MD, is a professor and chairman of the department of radiation oncology at the David
Geffen School of Medicine at UCLA. His professional career spans private, corporate,
and academic practice, and he is known for the development of multi-site radiation
oncology care networks that are characterized by clinical excellence and community-
based clinical research. His work with the UCLA Radiation Oncology Network includes
the department at Ronald Reagan UCLA Medical Center, the Children's Hospital Los
Angeles, and academically oriented community practices. Dr. Steinberg graduated
from Occidental College Phi Beta Kappa with a BA in chemistry, and was elected to
AOA at the University Of Southern California Keck School Of Medicine. He completed
his radiation oncology residency and fellowship at UCLA. Dr. Steinberg publishes and
regularly speaks on issues related to health policy including quality of care, technology
assessment, healthcare economics and disparity. He served as the principal
investigator for a National Cancer Institute Cancer Disparity Research grant and as a
health services research investigator and manuscript author at the RAND Corp.
Presently, he serves as chairman of the Executive Oversight Board for CareConnect,
UCLA's innovative electronic health record (EHR) program. He is also the founding
chairman of the Health Policy Council of American Society for Radiation Oncology and
currently serves as president of that organization. He has also served two terms on the
Medicare Evidence and Coverage Advisory Committee.
Marti Arvin, JD
Chief compliance officer, UCLA Health System and David Geffen School of Medicine at
UCLA
Marti Arvin has more than 22 years of health care experience with a focus on academic
medicine. As the chief compliance officer for the UCLA Health System and the David
Geffen School of Medicine at UCLA, Arvin oversees the compliance program for the
hospitals, the UCLA Faculty Practice Group and the school of medicine. Arvin
previously worked as the privacy officer at the University of Louisville and holds CHC-
F, CCEP-F, CHRC, CHPC and the CPC certifications. She has written and lectured
extensively on compliance and privacy issues. She is a former board member of the
Health Care Compliance Association and served on the Compliance Certification
Advisory Board for the association. She also sat on the certification committees for the
CHC, CHC-F, CCEP, CCEP-F, CHRC and CHPC and served on the faculty for the
Health Care Compliance Assn.'s Basic, Research, and Privacy Academies and the
Society for Corporate Compliance and Ethics Academy.
David B. Baron, MD
Executive director, UCLA Arthur Ashe Student Health and Wellness Center
Former chief of staff, UCLA Medical Center, Santa Monica (2006-2010)
Assistant clinical professor, family medicine, David Geffen School of Medicine at UCLA
David B. Baron, MD, is a board-certified family physician and former chief of staff of
UCLA Medical Center, Santa Monica. He has been practicing in Malibu since 1991 and
started a solo family medicine practice called Primary Caring of Malibu in 2004. Dr.
Baron regularly appears on KNX 1070 NewsRadio as a health and medicine
consultant, and previously served as vice chief of staff, secretary treasurer, and
chairman of the department of family medicine at UCLA Medical Center, Santa Monica.
He was recently elected to the hospital's Board of Advisors. He lives in Malibu with his
wife Emily, daughters Bela and Ady, one dog, two cats, and a rather large tortoise.
Scott W. Binder, MD
Professor and senior vice chairperson, pathology and
laboratory medicine, David Geffen School of Medicine at
UCLA
Scott W. Binder, MD, is an internationally known
dermatopathologist with interests in pigmented and
lymphoid lesions of the skin. He is a speaker at
international conferences, most notably in Korea,
Greece, Austria, and China, where he was inducted as an
honorary member into the Chinese Academy of Medical
Sciences. Dr. Binder holds dual appointments in the
departments of pathology and dermatology, and is the
founder/director of the Dermatopathology Fellowship
Program. Dr. Binder is the director of pathology outreach
services and the director of pathology clinical services,
which includes the anatomic and clinical labs, as well as
the many clinical labs for esoteric testing at UCLA.
Molly Joel Coye, MD, MPH
Chief innovation officer, Institute for Innovation in Health, UCLA Health System
Dr. Molly Joel Coye is the chief innovation officer of the UCLA Health System at the
University of California, Los Angeles, and director of the Institute for Innovation in
Health at UCLA. The Institute for Innovation in Health leads the health system in
identifying new strategies, technologies, products and services that will support large-
scale transformation of health care delivery and population health management. The
UCLA Health System is a national leader in research and health care delivery for both
highly specialized tertiary and quaternary clinical care as well as managed care
services for large populations. Dr. Coye was the founder and CEO of the Health
Technology Center (HealthTech), a non-profit education and research organization
established in 2000 that became the premier forecasting organization for emerging
technologies in health care. Dr. Coye has also served as commissioner of health for
The State of New Jersey, director of the California Department of Health Services, and
head of the division of public health practice at the Johns Hopkins School of Hygiene
and Public Health. Dr. Coye is a member of the National Academy of Sciences’ Institute
of Medicine, and chair of the Board of Directors of PATH, a large nonprofit organization
in international health. She is also a member of the board of directors of Aetna, Inc.,
Prosetta, Inc., and the American Telemedicine Association, and a past member of the
boards of the American Hospital Association, the American Public Health Association,
The California Endowment, and the China Medical Board, as well as the advisory
boards of healthcare information technology and services investment firms. Dr. Coye
holds MD and MPH degrees from Johns Hopkins University and an MA in Chinese
history from Stanford University and is the author of two books on China.
Heidi Crooks, RN, MA
Chief nursing officer, senior associate director, operations and patient care services,
Ronald Reagan UCLA Medical Center
Assistant dean, UCLA School of Nursing
Heidi Crooks currently serves as the senior associate director of operations and
patient care services, and chief nurse executive at UCLA Health System. She is
responsible for patient services at Ronald Reagan UCLA Medical Center, UCLA
Medical Center, Santa Monica, and Resnick Neuropsychiatric Hospital at UCLA. As
senior associate director of the medical center, Crooks serves as a member of the
Senior Executive Team and principal advisor to the associate vice chancellor in all
matters pertaining to nursing and patient care. Crooks is also the assistant dean of the
UCLA School of Nursing. Before coming to UCLA, she served as vice president for
nursing at the Michael Reese Hospital and Medical Center in Chicago, IL. Prior to this
role, she was the assistant administrator and director of nursing at St. John’s Hospital
in Oxnard, CA and assistant director of community health nursing at Multnomah County
Division of Health in Portland, OR. Crooks is a graduate of the Helsinki Swedish
College of Nursing in Helsinki, Finland, and she received her MA in public health and
nursing administration from the University Of Washington School of Nursing in Seattle,
WA.
David Feinberg, MD, MBA
President, UCLA Health System
Clinical professor, psychiatry, David Geffen School of Medicine at UCLA
As the president of the UCLA Health System, David Feinberg, MD, MBA, is responsible
for overseeing all aspects of the UCLA Health System, which is comprised of the
Ronald Reagan UCLA Medical Center, UCLA Medical Center, Santa Monica, Resnick
Neuropsychiatric Hospital at UCLA, Mattel Children’s Hospital, and UCLA clinics
throughout Southern California. He was named chief executive officer of the UCLA
Hospital System and associate vice chancellor of UCLA Health Sciences in 2007, after
serving as medical director of the Resnick Neuropsychiatric Hospital. Dr. Feinberg also
serves as a clinical professor of psychiatry on the faculty of the David Geffen School of
Medicine at UCLA. He is triple-board certified in child and adolescent psychiatry and
addiction psychiatry.
Jody Gaspar
Chief operating officer, UCLA Faculty Practice Group
As chief operating officer of the UCLA Faculty Practice Group, Jody Gaspar oversees
the physicians billing office, managed care operations, ambulatory operations,
community physician network, billing service quality development, contracting
management, finance, and decision support units. Gaspar joined the UCLA Faculty
Practice Group in 1999 and was responsible for development of all accounting
records, reporting, and budgeting for the management service organization,
community physician network and the faculty practice group, and the UCLA Medical
Group. She has directed the development and maintenance of a data warehouse-
based business intelligence system capable of monitoring professional billing,
ambulatory operations, and managed care operations in achieving the strategic
business initiatives of the physician faculty practice group. She earned her bachelor's
degree in business with a concentration in accounting from California Polytechnic State
University, San Luis Obispo.
Mark Grossman, MD, MBA
Chief medical officer, UCLA Community Physicians Network
Associate clinical professor, medicine and pediatrics, David Geffen School of Medicine
at UCLA
Mark Grossman, MD, is the chief medical officer of the UCLA Community Physicians
Network, a group of primary care offices throughout the West Los Angeles area. He
has a faculty appointment as a health sciences associate clinical professor of medicine
and pediatrics at the David Geffen School of Medicine at UCLA. His clinical interests
include general primary care of adults and children, newborn care, geriatric medicine,
and preventive medicine. He is actively involved in teaching medical students and
residents, patient safety, quality improvement, and e-health information technology. Dr.
Grossman also serves as the chairman of CareConnect’s Ambulatory Operations
Advisory Group. Dr. Grossman has received several awards throughout his career,
including the Golden Apple teaching award as a UCLA medicine and pediatrics
attending physician; the Leo Rigler MD Outstanding House Officer Award at Cedars-
Sinai Medical Center; and the Loyola University Chicago School of Medicine
President's Medallion, awarded for outstanding scholarship, community service, and
leadership as a medical student. He is a member of the Alpha Omega Alpha Honors
Society, and a fellow of both the American College of Physicians and the American
Academy of Pediatrics. He has received a certificate of appreciation for his volunteer
work at the Venice Family Clinic. Dr. Grossman earned his MBA from the UCLA
Anderson Graduate School of Management.
Rick Harrison, MD
Medical director, Mattel Children's Hospital UCLA
Professor, pediatric critical care, David Geffen School of Medicine at UCLA
Rick Harrison, MD, is the medical director of Mattel Children's Hospital UCLA and
specializes in the care of critically ill children. He has been actively involved in the
planning of the replacement hospital, from initial site selection through his ongoing
leadership to the actual move into the new facility. He has been involved in the
leadership of the medical staff of UCLA Medical Center, culminating in service as chief
of the medical staff. In addition to his administrative roles, Dr. Harrison remains an
active clinician in the pediatric intensive care unit, and he is a National Institutes of
Health-funded clinical researcher. He is a nationally recognized teacher, directs the
Mattel Children's Hospital UCLA Pediatric Board Review Course, and participates in the
Society of Critical Care Medicine's Pediatric Critical Care Board Review Course. Dr.
Harrison is a three-time winner of the Robert Neerhout Teaching Award for excellence
in teaching of pediatric house officers. He received the 2011 Sherman M. Mellinkoff
Faculty Award, the highest award given by the David Geffen School of Medicine at
UCLA, for demonstrating an ongoing commitment to patients and medical education.
Dr. Harrison received his MD from the University of Washington School of Medicine,
and his postgraduate medical training in Phoenix and at Children's Hospital of Los
Angeles. He joined the faculty of the UCLA School of Medicine in 1985 and is currently
a professor of clinical pediatrics.
Jonathan R. Hiatt, MD
Professor of surgery and vice dean for faculty, David Geffen School of Medicine at
UCLA
Jonathan R. Hiatt is a general surgeon who has served on the UCLA faculty since
completing his residency in 1982. He became a full professor in 1994 and has been
director of surgical education since 2004. He served as chief of general surgery from
July 2005 to November 2011, when he was appointed vice dean for faculty. Reporting
to the vice chancellor of health sciences and the dean of the David Geffen School of
Medicine (DGSOM), the vice dean for faculty is responsible for all faculty
appointments, promotions, development, and advancement, as well as quality of
faculty life, including support of DGSOM faculty and academic programs at the school’s
affiliated institutions throughout the community.
Patricia Kapur, MD
Professor and Ronald L. Katz MD Chair, department of
anesthesiology, David Geffen School of Medicine at UCLA
Chief Executive Officer, UCLA Faculty Practice Group
Executive Vice President, UCLA Health System
As chief executive officer of the UCLA Faculty Practice Group,
Patricia Kapur, MD, provides oversight of all internal FPG
activities. Dr. Kapur also serves as chairperson of the FPG
Budget & Finance Committee, as well as the FPG Managed
Care & Contracting Committee. Dr. Kapur earned her MD
from the University of Pennsylvania, and joined the UCLA
faculty in 1981 following a research fellowship here in
anesthesiology. She has been chairperson of the department
of anesthesiology in the David Geffen School of Medicine at
UCLA since 1996, and director of perioperative services for
UCLA Health System since 1997. Dr. Kapur also serves on
the Ronald Reagan UCLA Medical Center Medical Staff
Executive Committee and on the vice chancellor's Clinical
Strategy & Services Council. She has served as president of
the American Board of Anesthesiology, president of the
Foundation for Anesthesia Education and Research, a
member of the editorial board and section editor of
Anesthesia & Analgesia, and chairperson of the board of
trustees of the International Anesthesia Research Society. Dr.
Kapur currently serves on the board of directors and the
executive committee of the Anesthesia Patient Safety
Foundation.
Mark S. Litwin, MD, MPH
Professor and chair, department of urology, David Geffen
School of Medicine at UCLA
Professor of health services, UCLA Fielding School of Public
Health
Mark S. Litwin, MD, MPH, is professor and chair of the
department of urology and professor of health services at the
UCLA School of Public Health. He holds a degree in
economics from Duke University, an MD from Emory
University, and an MPH from UCLA, where he was a Robert
Wood Johnson Clinical Scholar. He served his residency in
urologic surgery at Harvard Medical School's Brigham and
Women's Hospital. Dr. Litwin practices urologic oncology at
UCLA, where his research focuses on quality of care and
health care outcomes, costs, and access. He directs an $89
million project that provides prostate cancer care to low-
income, uninsured men in California, as well as a $23 million
National Institutes of Health project exploring the
epidemiological burden of urological diseases in America.
Edith Matesic, RN, DNPc
Chief nursing officer, nursing, UCLA Medical Center, Santa Monica
Edith Matesic is the chief nursing officer at UCLA Medical Center, Santa Monica. She
comes to us from the Carle Foundation Hospital in Urbana, IL, where she helped
establish a stroke center and cardiovascular institute, participated in magnet-status
preparations, and led performance-improvement efforts for nursing. She was also
involved in implementing the hospital's electronic medical record.
Shannon O' Kelley
Chief operating officer, UCLA Hospital System
Shannon O'Kelley serves as the chief operating officer of the UCLA Hospital System.
O'Kelley has served as executive director of operations for clinical services for the
UCLA Hospital System since 2006. O'Kelley came to Los Angeles from the East Coast,
where he worked at the New York-Presbyterian Hospital, the University Hospital of
Columbia, and Cornell medical schools in the role of executive director for international
and corporate health. Prior to his role at New York Presbyterian, O'Kelley worked for
Johns Hopkins Health System, where he held positions in international services,
department of psychiatry administration, and strategic planning and business
development.
Michael Pfeffer, MD
Chief Medical Informatics Officer, UCLA Health
Assistant clinical professor of medicine
Associate program director, Internal Medicine Residency Program
David Geffen School of Medicine at UCLA
MPfeffer@mednet.ucla.edu
Michael Pfeffer, MD, is an assistant clinical professor of medicine and an associate
program director for the internal medicine residency program at the David Geffen
School of Medicine at UCLA. He is board certified in internal medicine and cares for
patients as a hospitalist at both Ronald Reagan UCLA Medical Center and UCLA
Medical Center, Santa Monica.
Dr. Pfeffer serves as the chief medical informatics officer for UCLA Health, and
provides leadership to UCLA information technology efforts to support medical and
physician quality, practice, and efficiency objectives. His office ensures the quality and
effectiveness of clinical care information for inpatient and outpatient facilities
throughout UCLA Health. In coordination with medical leadership, his office enables the
strategic direction for clinical systems and improved physician efficiency through
optimization of CareConnect. Dr. Pfeffer will also co-chair a new decision-making body
called the Patient Centered Informatics Committee (August 2013), to determine and
prioritize requests for changes and enhancements to CareConnect's physician content.
Dr. Pfeffer has previous experience using the Epic electronic health record system at
Kaiser Permanente in West Los Angeles and at The Queen's Medical Center in Hawaii.
Dr. Pfeffer's interests include quality and clinical decision support in electronic health
records, resident education, and transitions of care, specifically involving the hospital
discharge process. He is currently investigating the role of improved communication
between the inpatient and outpatient care teams via timely, complete discharge
summaries. Dr. Pfeffer received his BS in chemical engineering from Brown University,
his MD from Cornell University Medical College where he served as class president for
all four years, and completed his residency, and chief residency in internal medicine at
UCLA. He spent a year as a hospitalist at The Queen's Medical Center, where he
served as medical education coordinator for the hospitalist service and project leader
for implementing the Better Outcomes for Older Adults through Safe Transitions
(BOOST) program.
Janet P. Pregler, MD
Professor of clinical medicine, general internal medicine & health services research,
David Geffen School of Medicine at UCLA
Janet P. Pregler, MD, is a nationally recognized educator and advocate in women's
health who is board certified in internal medicine. She completed medical school at
Northwestern University and her residency in primary care internal medicine at George
Washington University. A faculty member of the David Geffen School of Medicine at
UCLA since 1992, Dr. Pregler was named director of the Iris Cantor-UCLA Women's
Health in 1997. She is also director of the UCLA National Center of Excellence in
Women's Health. At UCLA, Dr. Pregler has worked to advance women's health in the
community, collaborating with faculty and trainees to establish an adult women's health
clinic at the Westside Women's Health Center, for which she received its Outstanding
Service to the Community Award in 1999. Also in 1999, Dr. Pregler was named to the
Women's Health Policy Council, and the Los Angeles Department of Health Services,
which advises the Los Angeles County Office of Women's Health on priorities and
programs, with a particular focus on prevention and public-private partnerships.
J. Thomas Rosenthal, MD
Chief medical officer, UCLA Hospital System
Professor, urology, associate vice chancellor, David Geffen School of Medicine at
UCLA
Dr. Rosenthal is the chief medical officer of the UCLA Hospital System and associate
vice chancellor in the David Geffen School of Medicine at UCLA. Dr. Rosenthal has led
UCLA’s efforts to improve quality, safety, and cost since 1999. UCLA has been
awarded the Pacific Business Group on Health’s Blue Ribbon quality award and has
been designated a Leapfrog Group Top Hospital. Dr. Rosenthal graduated from Johns
Hopkins University and Duke University School of Medicine. He trained in urology at the
Lahey Clinic, a teaching hospital of Tufts University School of Medicine, and was a
faculty member at the University of Pittsburgh. Prior to becoming chief medical officer,
he had been the surgical director of the renal transplant program, executive vice
chairman of the department of surgery, and the director of the Faculty Practice Group,
all at UCLA. He has served as president of the Los Angeles Transplant Society,
president of the Urologic Society for Transplantation and Vascular Surgery of the AUA,
and secretary of the United Network for Organ Sharing. He was a member of HHS
Commission on Transplantation and co-chaired the first National Quality Forum task
force on efficiency measures. He leads a University of California-wide initiative on
reducing variation in clinical practice.
Samuel Skootsky, MD
Chief medical officer, UCLA Faculty Practice Group
Professor, department of medicine, David Geffen School of Medicine at UCLA
Samuel A. Skootsky, MD, is the chief medical officer of the UCLA Faculty Practice
Group as well as an adjunct professor of medicine at the David Geffen School of
Medicine at UCLA. He is involved in enhancing practice-based care redesign and
research, and examines patient experiences and clinical performance metrics by UCLA
primary care, and specialist physicians in an effort to improve the quality of patient
care through the use of advanced patient reporting measures. He specializes in
internal medicine and completed his fellowship, residency, and internships at the UCLA
School of Medicine in the 1980's. Dr. Skootsky received his medical degree from the
Albert Einstein College of Medicine of Yeshiva University in 1979.
Paul A. Staton
Chief financial officer, UCLA Hospital System
Paul Staton is a certified public accountant and has worked at UCLA since 1996. Mr.
Staton has been serving as the chief financial officer for the hospital system since July
2004. He previously served as controller for the hospital system. Staton has more than
28 years of experience in healthcare finance working for various hospital organizations
in Southern California. In his role as chief financial officer, Staton oversees the
following areas: general accounting, patient business services, financial planning &
budgeting, business planning & development, decision support, purchasing,
cashiering, charge master, third-party cost reporting, managed care, and real estate.
Randolph Steadman, MD
Chief of the medical staff, Ronald Reagan UCLA Medical Center
Vice chairperson, anesthesiology, David Geffen School of Medicine at UCLA
Randolph Steadman, MD, took over the duties of the chief of the medical staff of the
Ronald Reagan UCLA Medical Center in September. Dr. Steadman, who serves as the
vice chairman of the department of anesthesiology, had served in several roles within
the hospital system including as chairman of the sedation committee, on which he
served 13 years; co-chairman of the medication event committee for eight years; and
the medical staff executive committee. Steadman is working to ensure the health
system addresses the challenges of a changing health care system that is changing
both at the local and national levels.
Thomas Strouse, MD
Maddie Katz Professor
Medical director, Resnick Neuropsychiatric Hospital
Vice-chair for clinical affairs, department of psychiatry, David School of Medicine at
UCLA
Thomas Strouse, MD, is a Maddie Katz Professor, the medical director of the Resnick
Neuropsychiatric Hospital at UCLA, and vice-chair for clinical affairs for the UCLA
Department of Psychiatry at the David Geffen School of Medicine at UCLA. Dr. Strouse
has maintained a faculty appointment at UCLA since he completed his residency
training at UCLA in 1991. Immediately thereafter, he became director of the UCLA
Consultation / Liaison Psychiatry Service and worked closely with the UCLA Liver
Transplant Program for more than a decade. He served from 1994 to 2007 as director
of cancer pain management and psychosocial services at the outpatient cancer center
at Cedars-Sinai Medical Center. Dr. Strouse continues to attend on the Ronald
Reagan UCLA Medical Center Palliative Care Consultation Service, and has recently
joined UCLA's Operation Mend program to help develop a suicide-prevention program
at Brooke Army Medical Center. He has been honored with the Robert T. Angarola
Award and by psychiatry residents with a Top Course Director Award. He has also
been repeatedly named in Castle and Connolly's America's Top Doctors for Cancer
and Southern California Super Doctors listings. Dr. Strouse is a fellow of the Academy
of Psychosomatic Medicine and a distinguished fellow of the American Psychiatric
Assn. He is a graduate of the UCLA Physician Acupuncture Training Program and
actively practices acupuncture as a pain physician.
Cathy Rodgers Ward, RN, DNSc, NEA-BC
Director, nursing, Ronald Reagan UCLA Medical Center
Assistant clinical professor, UCLA School of Nursing
Cathy Rodgers Ward is the director of nursing at the Ronald Reagan UCLA Medical
Center and holds the appointment of assistant clinical professor in the UCLA School of
Nursing. Ward is responsible for nursing care in the inpatient and observation areas in
the medical center, which is composed of 24 nursing units, 455 licensed beds, and
more than 2,500 employees, which includes an estimated 1,800 registered nurses.
Ward received her doctorate in nursing science from UCLA, a MS from Boston College
and a BS in nursing from the University of Alabama in Birmingham. Ward has provided
leadership and direction at UCLA for the past 26 years in various management roles.
Prior to her appointment at UCLA, Ward was an assistant professor at Boston
University School of Nursing, a clinical nurse specialist at Beth Israel Hospital in
Boston, and a cardiovascular nurse clinician in cardiac surgery at the University of
Alabama. Ward also served as a member of the executive transition team in the
planning and opening of the new Ronald Reagan UCLA Medical Center in June of
2008. Ronald Reagan UCLA Medical Center has been designated as a magnet
hospital since 2005.
Neil S. Wenger, MD, MPH
Professor, general internal medicine and health services research, David Geffen
School of Medicine at UCLA
Director, UCLA Health System Ethics Center
Neil S. Wenger, MD, MPH is professor of medicine in the UCLA division of general
internal medicine and health services research. He directs the UCLA Health System
Ethics Center and serves as chairman of the ethics committee at the Ronald Reagan
UCLA Medical Center. He also is director of the NRSA Primary Care Research
Fellowship in the UCLA Division of GIM&HSR. Dr. Wenger is an active general internist
and carries out research in the empirical study of clinical ethics, care of and decision-
making for the older patient, and quality of health care. He directs the Assessing Care
of the Vulnerable Elders Project at RAND, which develops quality-of-care assessments
for vulnerable older persons and interventions to improve care for this group. Other
areas of interest include medication adherence, teaching clinical ethics, and measuring
the quality of end-of-life care.