| San Francisco Community College District, VS Keenan & Assoc RG04183334 |
| Joint Powers Authority (JPA) Executive Committee |
| Deposition of Ray Artiano (with SDCOE-JPA atty. Dan Shinoff acting as Artiano's counsel) |
| Keenan finds growth with government niche San Francisco Business Times by Chris Rauber November 28, 2008 Keenan & Associates, the region’s third-largest insurance brokerage, is keen on rebranding itself as a cutting- edge technology resource for California school districts and other public entities that use it to buy and manage insurance and other employee benefits. The privately owned brokerage and consulting firm is based in Torrance, in Southern California, but has Bay Area outposts in Oakland, Pleasanton, Redwood City and San Jose, and has built a successful niche business with hospitals, medical groups, school districts, community colleges and other government entities. Recent customer wins include the City of San Ramon and Sacramento County, according to Henry Loubet, its Oakland- based senior vice president and chief strategy officer. Loubet and Senior Vice President John Scatterday are the firm’ s top Bay Area executives. Other new Keenan clients include three Sutter Health-affiliated medical foundations for its new specialized workers’ compensation program for medical groups. The firm is highly sensitive about releasing client names, but says it has 450 customers in Northern California, including San Francisco-based Catholic Healthcare West, Chabot Las Positas Community College District and other major hospitals, cities, counties, school districts, transit authorities and public agencies. “Even in these challenging economic times, we see that there’s opportunity out there,” said Loubet, who contends Keenan’s expertise in its niche and increasing technological savvy can help its customers — some of whom are technically challenged due to budget crunches — navigate their way through the fiscal crisis. Examples of specialized “private label” products for customers include its nearly 200,000-enrollee Keenan Pharmacy Purchasing Coalition, or KPPC, designed to provide lower prices on pharmaceuticals to enrollees in participating entities; the MAGIC (Medical Affiliated Groups Insurance of California) group self- insurance program for workers’ comp coverage; Futuris, a program to help public agencies deal with new GASB accounting standards and requirements on setting up trusts for retiree benefits and valuing and disclosing retiree benefits; and the BenefitBridge employee benefits portal. Jane Rodriguez, a personnel specialist at the Brentwood Union School District, a K-8 district in the East Bay, said Brentwood’s been a Keenan client for 20-plus years, but this summer it started implementing BenefitBridge to make enrollment in benefit programs and tracking of employee data easier and more efficient. “We’re kind of in the baby stages of implementation, but by the middle of December we’ll be up and running on all fronts,” she said. By next year, the district’s roughly 625 benefits-eligible employees will be able to use the web site to sign up for coverage by Kaiser Permanente, Anthem Blue Cross and Delta Dental of California, plus EyeMed Vision Care. On the retirement benefits/GASB front, Keenan reportedly is the only insurance brokerage in that niche, competing primarily with banks and trust companies. In late July, Keenan said the Orange Unified School District funded its post-retirement health benefits trust with a $95 million bond, using Keenan’s Futuris program to comply with relevant government accounting standards. More broadly, Loubet says the firm has a 97 percent client retention rate, which has helped it become one of the region’s and the nation’s largest brokerages, ranking 17th nationwide, according to Business Insurance magazine. Keenan at a glance Local headquarters: Oakland. Top local executives: John Scatterday, Henry Loubet. Bay Area employees: 106. Bay Area revenue (fiscal 2008): Est. $47 million. Overall revenue (fiscal 2008): $123 million. Source: Keenan |
| San Francisco Community College Dist. v. Keenan & Assoc Fear Not Law.com Filed 11/19/07 NOT TO BE PUBLISHED IN OFFICIAL REPORTS IN THE COURT OF APPEAL OF THE STATE OF CALIFORNIA FIRST APPELLATE DISTRICT DIVISION FOUR A115994 (Alameda County Super. Ct. No. RG04183334) This is the second appeal brought by Keenan & Associates (Keenan), in which it seeks to compel nonsignatory, public entity plaintiffs to arbitrate their claims against Keenan by virtue of their membership in various joint powers agencies (JPAs).[1] In an unpublished opinion (San Francisco Unified School District v. Keenan & Associates (May 15, 2007, A112106 [Keenan I]), we affirmed orders denying Keenans motion to compel arbitration with respect to claims asserted by San Francisco Unified School District (SFUSD) in the first and second amended complaints.[2] The instant appeal pertains to the order denying Keenans motions to compel arbitration of the claims asserted by SFUSD, San Francisco Community College District (SFCCD), Tuolumne Joint Powers Authority (TJPA),[3]and the People of the State of California, by and through San Francisco City Attorney Dennis Herrera (Herrera or the People) (collectively the named plaintiffs), in the fourth amended complaint... Accordingly, we affirm the order denying Keenans motions to compel arbitration. I. FACTS AND PROCEDURAL HISTORY A. Background ...The gist of the underlying action is that Keenan, while acting on behalf of various JPAs, of which the public entity plaintiffs are members,[4]abused its position of trust to obtain kickbacks, improper fees, and benefits from insurers to whom they steer insurance business for public entity clients. The JPAs have contractual agreements (JPA Agreements) with Keenan, in which Keenan agreed to provide various services, including general administration, underwriting administration, claims administration, and risk management services. The JPA Agreements contain arbitration provisions. Although the named public entity plaintiffs are members of the JPAs,[5]they are not signatories to the agreements between Keenan and the JPAs. The named public entity plaintiffs seek classwide relief on behalf of all California public entities adversely affected by Keenans misconduct. Similarly, the People seek statewide restitution and injunctive relief. B. Initial Complaints and Prior Motions to Compel Arbitration In November 2004, the County of Santa Clara filed a complaint on its own behalf and on behalf of the general public, alleging UCL violations and breaches of fiduciary duty committed by Keenan and various other insurers. In January 2005, SFUSD was added as a plaintiff in the first amended complaint. Keenans first motion to compel arbitration against SFUSD was granted in part and denied in part in June 2005. The trial court determined that SFUSD was not bound to arbitrate its claims against Keenan under the arbitration provisions contained in written contracts with two JPAs, of which SFUSD was a member. However, the court granted Keenans motion to compel arbitration of SFUSDs claims arising solely in connection with a July 2004 claims administration services agreement (Claims Agreement) between Keenan and SFUSD that contained an arbitration provision. The trial court stayed the arbitration under the Claims Agreement pursuant to Code of Civil Procedure section 1281.2, subdivision (c), pending resolution of the nonarbitrable claims. Following the filing of the second amended complaint, which included causes of action for breach of contract and breach of fiduciary duty, Keenan, based on SFUSDs assertion of third party beneficiary status, moved to compel arbitration and for reconsideration of the June 2005 order. However, before those motions were heard, a third amended complaint was filed in November 2005, which withdrew the contract cause of action and third party beneficiary assertions, and added SFCCD and TJPA as plaintiffs... In June 2006, SFCCD entered into a service agreement with Keenan for a web-based application named BenefitBridge, which provides services to manage, view and control various aspects of employee benefits programs (BenefitBridge Agreement). The BenefitBridge Agreement contains an arbitration provision. C. Fourth Amended Complaint and Current Motions to Compel Arbitration In July 2006, while the appeal in Keenan I was pending, a fourth amended complaint was filed, which added the People as a plaintiff. The named public entity plaintiffs asserted causes of action for breach of fiduciary duty and Cartwright Act (Bus. & Prof. Code, 16700 et seq.) violations.[6] The People asserted a UCL claim based on Keenans unfair business practices. Keenan then filed four separate motions seeking to compel SFUSD, SFCCD, TJPA, and the People to arbitrate the claims asserted in the fourth amended complaint. In October 2006, the trial court denied the motions to compel. In so ruling, the trial court explained that the named public entity plaintiffs were not bound by the arbitration agreements between Keenan and the JPAs. With respect to SFUSD, the trial court reaffirmed the portion of the June 2005 order, staying the arbitration under the Claims Agreement. Additionally, the trial court ruled that the recent (June 2006) BenefitBridge Agreement between SFCCD and Keenan did not compel arbitration of SFCCDs claims under the fourth amended complaint. The court explained that the BenefitBridge Agreement was unrelated to the instant action, which was commenced before the arbitration clause was executed. The court further explained that since the named public entity plaintiffs were not bound by the arbitration agreements, there was no basis upon which to order the People to arbitration. As a separate basis for denying Keenans motion as to the People, the trial court ruled that the injunctive relief claims were not arbitrable under Cruz v. PacifiCare Health Systems, Inc. (2003) 30 Cal.4th 303, 320 (Cruz). This appeal followed. II. DISCUSSION... 1. Introduction In Keenan I, we held that Keenan failed to establish that SFUSD should be bound to arbitrate its claims by reason of SFUSDs purported third party beneficiary status. We similarly held that Keenan failed to demonstrate that equitable estoppel, agency law, or Government Code section 6508.1 compelled SFUSD to arbitrate its claims. In the instant appeal, Keenan raises substantially the same arguments that we rejected in Keenan I. The gist of the instant appeal is that because the breach of fiduciary duty claims arise out of Keenans performance under the JPA Agreements, which benefit the named public entity plaintiffs, the named plaintiffs are bound to arbitrate their claims as third party beneficiaries. In a related equitable estoppel argument, Keenan contends that the named plaintiffs cannot accept the benefits of the JPA Agreements and simultaneously avoid the burden of those agreements. Finally, Keenan again argues that Government Code section 6508.1 mandates arbitration of the named plaintiffs claims. Nothing in the instant appeal compels this court to change its original conclusion that the trial court properly denied the motions to compel. Public policy favors arbitration as an expedient and economical method of resolving disputes, thus relieving crowded civil courts. However, arbitration assumes that the parties have elected to use it as an alternative to the judicial process. [Citation.] Arbitration is consensual in nature... As we discussed in detail in Keenan I, a nonsignatory is not bound by an arbitration agreement, except in very limited circumstances... 2. Third Party Beneficiary Whether a third party is an intended beneficiary or merely an incidental beneficiary to the contract involves construction of the parties intent, gleaned from reading the contract as a whole in light of the circumstances under which it was entered. (Jones v. Aetna Casualty & Surety Co. (1994) 26 Cal.App.4th 1717, 1725.) Although numerous agreements are at issue in the instant appeal, the JPA Agreements are identical in all material respects. As before, Keenan fails to identify any language in the JPA Agreements disclosing an intent of the JPAs and Keenan to benefit the named plaintiffs.[7] Rather, Keenan argues that the parties intent to bind the JPA members is irrelevant because the named plaintiffs are seeking to exploit the benefits of the JPA Agreements and simultaneously avoid the burdens under those contracts. Contrary to Keenans assertion, the absence of an intent to bind the named plaintiffs in the JPA Agreements is relevant. A third party beneficiary may enforce a contract made for its benefit. (Civ. Code, 1559.) However, [a] putative third partys rights under a contract are predicated upon the contracting parties intent to benefit it. [Citation.] . . . [T]he circumstance that a literal contract interpretation would result in a benefit to the third party is not enough to entitle that party to demand enforcement. [Citation.] (Hess v. Ford Motor Co. (2002) 27 Cal.4th 516, 524, italics added.) In other words, a benefitting third party is not necessarily a third-party beneficiary. (InterGen N.V. v. Grina (1st Cir. 2003) 344 F.3d 134, 147 (InterGen).) Here, all that has been established is that the named public entity plaintiffs are members in the JPAs that separately contracted for Keenans services. Despite the lack of objective evidence indicating the JPAs and Keenan intended to confer special legal rights on the named plaintiffs, Keenan nonetheless contends the claims asserted in the fourth amended complaint are arbitrable under the arbitration clauses in the JPA Agreements. Keenan relies on the principle that contracts providing for arbitration of any controversy . . . arising out of or relating to the contract . . . [are] sufficiently broad to include tort, as well as contractual, liabilities so long as the tort claims have theirroots in the relationship between the parties which was created by the contract. [Citations.] (Bos Material Handling, Inc. v. Crown Controls Corp. (1982) 137 Cal.App.3d 99, 105-106, italics added; see also Marsch v. Williams (1994) 23 Cal.App.4th 250, 255.) According to Keenan, the public entity plaintiffs breach of fiduciary claims have their roots in the relationship created by the JPA Agreements. However, in this misguided attempt to apply the roots in the relationships theory to the instant case, Keenan overlooks the obvious: The named public entity plaintiffs and the People are not parties to the JPA Agreements. Keenan offers no case holding that the named plaintiffs can be required to arbitrate simply because their claims arise out of contractual relationships in which they were not parties.[8] In sum, Keenan has not produced any evidence that the JPAs and Keenan intended to give every beneficiary under the JPA Agreements, such as the named public entity plaintiffs, the right to sue under those agreements. It follows that the named plaintiffs cannot be bound to terms of contracts they did not sign and are not even entitled to enforce. 3. Equitable Estoppel We are not persuaded by Keenans renewed assertion that the named plaintiffs are bound to arbitrate their claims under a theory of equitable estoppel. Civil Code section 1589 provides, A voluntary acceptance of the benefit of a transaction is equivalent to a consent to all the obligations arising from it, so far as the facts are known, or ought to be known, to the person accepting. Civil Code section 3521 similarly provides, He who takes the benefit must bear the burden. Equitable estoppel precludes a party from asserting rights he otherwise would have had against another when his own conduct renders assertion of those rights contrary to equity... The federal circuits that have considered the doctrine of equitable estoppel have uniformly accepted it, in appropriate factual circumstances, as a basis for compelling signatories to a contract containing an arbitration clause to arbitrate their claims against nonsignatories... Although federal courts generally have been willing to estop a signatory from avoiding arbitration with a nonsignatory when the issues the nonsignatory is seeking to resolve in arbitration are intertwined with the agreement that the estopped party has signed, [citation], they have been hesitant to estop a nonsignatory seeking to avoid arbitration... ...Here, Keenan argues that the named plaintiffs are bound by the arbitration clauses in the JPA Agreements because their breach of fiduciary claim arises out Keenans services provided to the JPAs under the JPA Agreements. However, beyond this bare assertion, Keenan does not provide any argument supporting the application of estoppel or Civil Code section 1589 in this case. The breach of fiduciary duty claim against Keenan, while factually related to the JPA Agreements, is not inextricably intertwined with those agreements.[9] In sum, Keenan has failed to establish that the named plaintiffs claims are intertwined with the JPA Agreements or that the named plaintiffs have exploited those agreements to the degree that requires a finding of a direct benefit estoppel. (See Bridas S.A.P.I.C. v. Government of Turkmenistan, supra, 345 F.3d at pp. 361-362.) Accordingly, we conclude that neither the doctrine of equitable estoppel nor Civil Code section 1589 requires the named plaintiffs to arbitrate their claims against Keenan. 4. Government Code Section 6508.1 Keenan again argues that the named public entity plaintiffs are bound to the arbitration provisions by Government Code section 6508.1,[10]by virtue of their membership in the JPAs. We previously rejected this claim, finding neither section 6508.1 nor Tucker Land Co. v. State of California (2001) 94 Cal.App.4th 1191, 1200-1201 (holding debts of JPA are debts of constituent members unless otherwise agreed), cited by Keenan, compelled arbitration in this case. We reject this argument again, as Keenan provides no authority supporting the proposition that section 6508.1 grants JPAs the authority (express or implied) to bind its members to arbitration agreements in which they were not signatories. C. The BenefitBridge Agreement Does Not Require SFCCD to Arbitrate its Claims Asserted in the Fourth Amended Complaint Keenan insists that the trial court erred in denying its motion to compel SFCCD to arbitrate its claims asserted in the fourth amended complaint because those claims are encompassed within the BenefitBridge Agreement. We disagree. The arbitration provision in the BenefitBridge Agreement provides: Any and all disputes that may arise out of or relate to this Agreement, other agreements or any other relationship involving [SFCCD] and Keenan (whether occurring prior to, as part of, or after the signing of this Agreement), shall first be resolved by good faith negotiations between the parties with the assistance of non-binding mediation. In the event either party determines that they are not able to resolve the dispute through negotiation and mediation, then the dispute shall be submitted to, and resolved by, final and binding arbitration . . . . Negotiation, mediation and arbitration shall be the exclusive means of dispute resolution between [SFCCD] and Keenan and their respective agents, employees, officers and members. The issue of arbitrability is a matter of contract interpretation, which is a question of law we review de novo in the absence of conflicting evidence. (Balandran v. Labor Ready, Inc. (2004) 124 Cal.App.4th 1522, 1527; Brookwood v. Bank of America (1996) 45 Cal.App.4th 1667, 1670.) Under either federal or state arbitration law, when deciding whether the parties agreed to arbitrate a certain dispute we look to ordinary state-law principles that govern the formation of contracts. [Citations.] (First Options of Chicago, Inc. v. Kaplan (1995) 514 U.S. 938, 944; see In re Tobacco Cases I (2004) 124 Cal.App.4th 1095, 1104.) Accordingly, we apply ordinary rules of California contract interpretation to give effect to the mutual intent of the parties. If the contractual language is clear and explicit, it is determinative. (In re Tobacco Cases I, supra, 124 Cal.App.4th at p. 1104.) Here, the plain language of the BenefitBridge Agreement establishes that the arbitration requirement applies to [a]ny and all disputes that may arise out of . . . this Agreement,other agreements or any other relationship involving [SFCCD] and Keenan (whether occurring prior to, as part of, or after the signing of this Agreement) . . . . (Italics added.) Although the arbitration provision is undeniably broad in its scope, other contractual phrases within that provision limit its application to future claims, rather than preexisting ones... The BenefitBridge Agreement is a collateral services agreement between SFCCD and Keenan that is unrelated to allegations in the fourth amended complaint regarding Keenans purported misconduct in the procurement of insurance for its public entity clients... D. Herreras UCL Claim Is Not Subject to Arbitration Keenan argues that Herreras UCL claim is subject to arbitration because it is brought on behalf of the named public entity plaintiffs who derive their claims from the services provided to the JPAs through the JPA Agreements. This argument fails as a matter of fact and law. As a matter of fact, Herrera seeks an injunction and restitution on behalf of the People of the State of California... ; governments right to prosecute UCL claim is separate from, and not derivative of, the right of an individual victim of said unfair business practices... In so holding, the court reasoned that an action to enjoin deceptive business practices is undertaken for public, rather than private, benefit. ... Consequently, there is an inherent conflict between the public policy in favor of arbitration and the public policies protected by Business and Professions Code section 17200 injunctions that renders injunctive claims inarbitrable. (Id. at p. 316.)... We conclude there is no basis to compel arbitration of Herreras UCL claim. E. The Trial Court Did Not Err in Staying the Arbitration under the Claims Agreement Pending Resolution of the Nonarbitrable Claims In Keenan I, we held that the trial court did not err in applying Code of Civil Procedure section 1281.2, subdivision (c) (section 1281.2(c)), which stayed the arbitration under the Claims Agreement pending resolution of the nonarbitrable claims... We are unpersuaded by Keenans contention that section 1281.2(c) has not been triggered because it is the sole remaining defendant in the action... We also reject Keenans argument that section 1281.2(c) does not apply because the claims of the named plaintiffs do not arise out of the same transaction and involve no overlap of claims. In the underlying action, the named public entity plaintiffs each assert the same cause of action for breach of fiduciary duty against Keenan based on the allegations that Keenan abused its position of trust to obtain kickbacks, improper fees, and benefits from insurers to whom they steer insurance business for public entity clients. Similarly, Herreras unfair business practices claim is premised upon the same type of misconduct. In light of this factual overlap, the trial court did not abuse its discretion in staying the arbitration under the Claims Agreement. III. DISPOSITION The October 2006 order denying Keenans motions to compel arbitration is affirmed. SFUSD, SFCCD, TJPA, and Herrera are entitled to their costs on appeal. Reardon, J. We concur: Ruvolo, P.J. Rivera, J. |
| "...allegations that Keenan abused its position of trust to obtain kickbacks, improper fees, and benefits from insurers to whom they steer insurance business for public entity clients." |

| San Diego Education Report |